The entire company culture is one of incompetence, inefficiency and lack of professionalism. But when an entire company operates that way it isn’t the employees it is the management. So when you are frustrated and feed up with the terrible service at Apria blame the senior management. Below are the names of maybe the worst management team in North America:
Chief Executive Officer
Debra L. Morris
Executive Vice President, Chief Financial Officer
Executive Vice President, Chief Information Officer
Executive Vice President, East Zone
Executive Vice President, West Zone
Executive Vice President, Revenue Management
Robert P. Walker
Executive Vice President, Managed Care
Chief Procurement Officer, SVP, Supply Chain & Logistics
Celina M. Scally
SVP, Human Resources
PS – I drafted this complaint while on hold for 30 minutes, that is after being hung up on, disconnected and transferred. Still on hold, and the recording says may be recorded for employee training, must be an old recording!
Reason of review: Poor customer service.