2 comments

My prescription for a replacement CPAP machine was sent to April on April 21, 2014.I have spent hours (yes, literally hours) on the phone with Apria, my insurance company and my doctor's office.

Both my doctor's office and insurance company have also been on the phone, sometimes in conference calls, with Apria. I have spoken with about a dozen different people at Apria, including a manager type. There has yet to be any kind of marginally reasonable explanation for why Apria can't process this prescription.

Meanwhile, I haven't had a decent night's sleep in 3 months and my health continues to deteriorate.I write this while on hold with the insurance company who is on the other line with Apria once again (and has been for twenty minutes).

Review about: Apria Health Insurance.

Had an Experience with Apria?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Turlock, California, United States #834167

My father-in-law received equipment from

apria, unfortunately he pass away two months later.He died two days later (pass the month) so we got hit for three months (they adjust the billing) and they pick up equipment a week later.

I'm OK with the charges. (paid at delivery, paid two months later and paid four months for the last bill. I know it takes two months intervals but four. What?

(rep)" I'm a lazy worker he died and I'll wait to process later." Is this how they work? I received no bill because I paid with a debit card one time and I'm not the patient and that OK to hit my account. But the worse part I called one day and the rep claims she couldn't find the payment posted but I call the next business day that rep can find it and explains. So here I fret I'm going to get hit erroneously in the future.

I worry during the weekend I just wish the first rep just answered and listen to my concerns and tell me how it is and it would of been over or at least I think so. Hope it the end. There other people who have written that they receive billing one year later. They never explain clearly to their clients that it take so long because they have to wait for the ins payments (medicare) to pay the bill the client next which takes on average two to three months.

Something needs to done.I know my problem is small but I can see why they have problems because that's how they work.

Anonymous
Maple Heights, Ohio, United States #834128

Apria is the worst to deal with I just got out of the hsp.with respiratory failure c-pap stopped working 12 days ago They told me to get my Dr.

to send a prescripion which he did before they can get me another to see if our insurance will pay for it all we got was the run around we had to wait in line to be taken care of. How hard is it to call and see if i'm covered. Why are these idiots in business???? It's not if I need that machine I need it to not have another trip to the ICU.

They can't even talk to you with out a smart answer.I thought they were in business to help you keep healthy not to help end your life.

You May Also Like

Apria - The Worst most frustrating Experience Apria "Terrible customer service and billing I have made no less than 20 calls trying to resolve my billing issues with zero satisfaction. I have been on hold for hours only..." Read more Liberty Mutual Insurance - Bad Faith Company Liberty Mutual Insurance "My husband is a Dentist in Bernville, PA. On June 23rd of last year we arrived at our place of business to find out that it had been destroyed by..." Read more Hole In One International - YES THEY ARE The Worst See my story of going banckrupt dealing with them Hole In One International "I worked with a few different companies in the sports industry then these jokers at Hole in One International Odds on Promotions came around when I was a bit..." Read more Apria - Company Has No Clue What There Doing-WORST CUST. SERVICE !!!! Apria "Apria over the last several months one problem after another insurance, parts, incompetent people, RUDE. CAN NEVER REGISTER A COMPLAINT THEY ARE SQUELCHED. I RECEIVED USED THATS RIGHT USED PARTS IN..." Read more Bank Of America - Notice On Account Bank Of America "My names are Valerie and i made payment to this account BANK NAME: HAYDEN PARKER ACCOUNT NUMBER: 488070012572 ROUTING NUMBER: 026009593 I MADE A PAYMENT ON THE 08/11/2017 AT 09:10..." Read more Brighter Image Lab - Misused photos & go fund me account Brighter Image Lab "Back in 2015, I was searching for option cheaper than having all my teeth removed and getting an upper denture. I sent in a phone and a testimonial to these..." Read more Gifttree - Terrible service, embarrassing product! Gifttree "Gifttree provides terrible service and a completely embarrassing product! I wish I had read the reviews before ordering flowers for my mom's birthday through this company! I paid extra to..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more