Salem, Ohio
Not resolved
1 comment

WE CONTACTED APRIA HEALTH CARE TO EXCHANGE MY OXYGEN TANKS BECAUSE THE "E" TANKS I CAN NOT REFILL MYSELF (HAD 6 EMPTY ONES). I ALSO HAD 2 "B" TANKS WHICH WERE TO SMALL AND I COULDN'T USE THEM ANYMORE SINCE I HAVE THROAT CANCER AND LOST MY VOCAL CORDS AND NEED CONSTANT FLOW OF OXYGEN AT ALL TIMES. THOSE TANKS ARE FOR PEOPLE THAT BREATH THREW THERE NOSE EVERY TIME U BREATH IN IT GIVES U A SPIRT OF OXYGEN. WELL I DON'T BREATH THREW MY NOSE ANYMORE I AM CONSIDERED A NECK BREATHER NOW THREW MY STOMA. SO FOR THE PAST 2 MONTHS WE BEEN TRYING TO GET APRIA TO DELIVER THE SIZE "D" TANKS AND PICK UP ALL THE OTHER TANKS THAT WERE NO GOOD TO ME JUST COLLECTING DUST. FINALLY I GET THEM TO COME TODAY GAVE ME 2 "D" TANKS THAT I WANTED SO I COULD REFILL THEM MY SELF MAKES IT EASIER FOR ME. I PUT THE VALVE ON 1 TANK AND IT SAID EMPTY. OK SO I PUT IT ON THE 2ND TANK...THAT WAS EMPTY TO. (NEVER HAD EMPTY TANKS DELIVERED TO ME BEFORE) BUT NO PROBLEM I PUT 1ST TANK ON THE FILLING STATION WAS ON THERE FOR 3 HOURS STILL SAID IT WAS FILLING. TOOK IT OFF TO SEE HOW IT WAS COMMING ALONG PUT THE VALVE ON SAID TOTALLY EMPTY. SO SEEMS LIKE TO ME THAT TANK DOES NOT HOLD IN OXYGEN...DOES ME NO GOOD. I'M NOW TRYING TO FILL THE 2ND TANK NOW...IF THIS ONE DOES NOT HOLD OXYGEN, THEN I'M STUCK IN THE HOUSE WITH THE BIG OXYGEN MACHINE WHICH IS NOT FAIR EVEN THOUGH I'M DISABLED SOMETIMES I DO LIKE GOING OUTSIDE BUT I CAN'T SINCE I DON'T HAVE A TANK THAT WORKS. AT LEAST THE LITTLE "B" TANKS WOULD HOLD OXYGEN BUT ONLY LASTED ME ABOUT AN HOUR BUT THAT'S AN HOUR MORE THAN THESE NEW "D" TANKS ARE GIVING ME. I BEEN DEALING WITH APRIA FOR MANY YEARS AND EVERY YEAR THEY ARE GETTING WORSE THEN THE YEAR BEFORE. I'M GOING TO HAVE TO FIND ANOTHER COMPANY I CAN DEAL WITH FOR MY OXYGEN AND MY TRACH SUPPLIES I GUESS NOT FAIR THAT THEY TAKE ADVANTAGE OF THE DISABLED. I DON'T KNOW OF TO MANY PLACES I CAN GET HELP FROM BECAUSE I AM NOT ORIGINALLY FROM OHIO I LIVED IN PITTSBURGH PA ALL MY LIFE. MOVED HERE IN LISBON OHIO AND I LOVE IT IF I COULD GET OUT OF THE HOUSE AND HAVE FUN BUT I'M STUCK INSIDE CAUSE OF THE OXYGEN SITUATION

IF ANYONE COULD HELP ME MY EMAIL IS

PARSINGLEAGAIN@YAHOO.COM

Product or Service Mentioned: Apria Health Insurance.

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Anonymous
#789662

"I BEEN DEALING WITH APRIA FOR MANY YEARS AND EVERY YEAR THEY ARE GETTING WORSE THEN THE YEAR BEFORE.:

Fully agree .I have pre filled e tanks delivered .Recently they arrive partially filled or empty.Useless complaining...feller in charge at local branch shruggs his shoulder.....

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