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I have suffered through 3 years of Apria. I have had billing problems on many occasions.

Their invoices are ridculous. Every six months I am REQUIRED to have my concentrator checked. I've received letters that tell me they cannot reach me by phone, I'm always here and no messages, and that I may be liable for damaged equipment etc. They give me a time of maintainance arrival and on the day of service, they call and say it will be a window which is actually 4-8 hours later.

The service man is in my home, maybe 10 minutes and is gone in a flash.

I rarely have trouble with any company I do business with but this one tops the cake. Looking for a new company.

Product or Service Mentioned: Apria Medical Equipment Rental.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Dec 06, 2016.
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