Very disappointed and upset with this Company and recommend those reading this use another company for your medical supply needs; After two weeks of waiting for a knee walker, I was informed by Bakersfield APRIA representative that APRIA no longer accepts Anthem Blue Cross/Blue Shield or TRICARE. This is abysmal.
After being told initially one week ago to have my doctor refax a prescription for the walker because the initial fax order was lost, I called to followup on the order. Now after two weeks I've been informed APRIA no longer accepts Anthem Blue Cross/Blue Shield or TRICARE. Absolutely wrong!!! IT DEFINITELY APPEARS ON THE SURFACE THIS COMPANY IS ANTI U.S.
MILITARY AND ANTI U.S. MILITARY RETIREE SINCE THEY NO LONGER ACCEPT MILITARY RELATED INSURANCE.....I RECOMMEND ALL SERVICE MEMBERS PAST AND PRESENT LODGE COMPLAINTS WITH THIS COMPANY AND TAKE THEIR BUSINESS ELSEWHERE.
Product or Service Mentioned: Apria Customer Care.
Reason of review: Insurance.
Preferred solution: US Retirees and servicemembers take business elsewhere.