filters
state:
Show
city:
Show
product:
Show
My wife had to get her bi pap machine from apria due to their contract with medicare. She passed away almost a year ago and i contacted apria about the machine. They said the machine was mine and i didnt owe them anything else. This month they sent me a bill for almost...
Read more
#1234939
Reply to reviews
I am a Kaiser patient in Colorado. I am now on my 4th Imogen One G3 because they keep freezing up. Battery is full but no oxygen is coming out of unit. This has happened several times when I am out side my home which means I have to get back quickly to hook up to the...
Read more
2.0
#1230659
Reply to reviews

1. Messed-up billing 2. A home refill for oxygen was forced on me. Apparently this is to save costs so a delivery driver doesn't have to come by on a regular basis. The refill unit doesn't work. It hasn't worked in over a year. Apria won't take it away. Now I'm told I...
Read more
#1230204
Reply to reviews
I had a patient who absolutely needed a pulse ox and tried for 3 weeks to get it. Apria put in wrong insurance and put the order on "Do not send", and our office was not notified. When I called I was told they put in wrong insurance but they were going to push the...
Read more
1.0
I didn't like
  • Poor customer service
#1229850
Reply to reviews
april 6th no delivery of cylinders never rec'd a call did not get any cylinders when I called back they said it would be here by 11:00 PM no show called 4/7/18 technician came by left partial i had to call to ask for more. Service is terrible looking for another...
Read more
I liked
  • Frustraion
I didn't like
  • Customer service
#1228902
Reply to reviews
My Doctor prescribed the CPap machine after diagnosing me with moderate to severe sleep apnea, in November Since then I became seriously ill and was not able to start using the machine. After I received a clean bill of health I contacted Apria to see if one of their...
Read more
#1228530
Reply to reviews
Show

Apria - Horrible

They steal peoples ins. Information and charge them for fees that should have never been charge. They’re rude and un-knowledgeable. The only issue they like to resolve is by taking money from ins. Companies
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1220399
Reply to reviews
On Feb 27, 2018 I received letter from Apria of Notification of discharge for the C-pap machine. When I inquired when Apria was going to pick up the C-pap machine, (because I had to rent it through a Medicare provider) and return the machine back to your company, Apra...
Read more
1.7
I didn't like
  • Unable to get what is needed
  • Correspondence and telephone contacts were ignored
#1220272
Reply to reviews
The results of a titration March 1, 2018 showed I needed a CPAP. My doctor ordered one but I never heard anything from Apria. I called repeatedly, but was given the run around. When I asked to speak to a supervisor, I was told they were on another line with a client. I...
Read more
1.9
I didn't like
  • Cannot get a straight answer
#1219710
Reply to reviews
March 22, 2018 Apria overcharged $1600 to my 87 year old mother's credit card. They refuse to provide a refund. I was on hold for 70 minutes. When I finally spoke with a woman she was of no help and said they never provide refunds. After I made 3 requests she finally...
Read more
#1216592
Reply to reviews