My Cardiologist prescribed the use of oxygen and placed the order with Apria, advising me that he had not used them before. It has been nothing but *** since the delivery.
Constant telephone calls from Individuals overseas, who can hardly speak the English language and, most certainly, do not understand it. It is impossible to get across to them the problem.
In desperation I found the address and telephone number of our local branch, telephoned them, guess what?, yeah, "press this button, that button", I finally got to the button number I required, Customer service, and Bingo, ---- back to India. To *** with them, I am cancelling and calling on an American Company that speaks and understands my language.
Product or Service Mentioned: Apria Customer Care.
Reason of review: Poor customer service.
Preferred solution: Employ some American folks who can understand and speak our language. Too late for me, I am cancelling, had enough..
Apria Cons: Way they do business.