Hendersonville, Tennessee
Not resolved
1 comment

We have been trying to get my husband a concentrator for over a month....first they said the perscription wasnt turned in right...Doctor sent an other one now it has been a month every time we call we either get a run around...put on hold ...say they have the perscription....but haven't filled it....my husband needs his freedom....yesterday we waited on hold for a hour till we gave up and hung up....I have decided these people don't understand southern English once I had to spell my husbands last name 5 times and the lady still didn't get it...how hard is it to spell HYTEN.....H...Y.....T....E.....N we would really appreciate any help we could get with this matter...may you have a good day!!!!!

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Apria Cons: Unacceptable wait time for product.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

This is an identical story to what we have been going thru with apria for 5 months and my husband has gone from needing one or two liters to needing 5 or 6. They never send or call us or the dr when they choose to not follow the order by the Dr.

There has never been a mediccare denial notice therefore we have no proof or any way to complain - it is all just there word. Sure wish we had freedom of choice with our oxygen

Apria Reviews

  1. 378 reviews
  2. 87 reviews
  3. 25 reviews
  4. 6 reviews
  5. 9 reviews
Apria reviews