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We were told that an Apria consultant would be at our home between 9 PM and 10 PM to deliver a nebulizer. We turned out the lights at 10:30 and they never showed up.

Getting you on the phone is impossible. I know you're probably overwhelmed by the rise in health care needs but when you set a date, you should keep it. The people who call upon you need your service and you apparently don't give a ***. I'll take care of this in person because you are close but what of those who cannot hop in their car and pay you you a personal visit?

You should do much, much better. Your patients deserve it.

Sally A. Smock

Product or Service Mentioned: Apria Customer Care.

Reason of review: Problem with delivery.

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Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

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