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2.8
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2 comments

I ordered CPAP supplies, they were adamant that I use my credit card to pay the difference. I asked them how I would get the receipt.

I was told it would be with the supplies. I said that will work. It didn't happen! I have called (3 times now) and been through different people but in the end they said no problem we will email it to you.

I reminded them I need an itemized receipt for my MSA. Three times now they have send me a credit card receipt with only the total, no itemized receipt to submit to my MSA. I cant get to a supervisor. I am going to be out $100.00 dollars soon.

So tired of the run around. Not impressed with these guys!

Product or Service Mentioned: Apria Cpap Machine Rental.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Get me a itemized receipt.

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Anonymous
#1533970

Having same problem with Apria. They refuse to give a receipt with the order.

They want you to register your cc on their website to get receipt. When you try to register it says info not valid.

Anonymous
#1422816

Finally got this resolved. The receipt they gave me was very short on details, this was the 4th one send to me.

Thankfully when I got ahold of the administrator of my MSA they were very understanding.

So they covered my expense.

So I will never prepay with APRIA again. They will need to bill me and give me an itemized bill before I pay them

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