I had oxygen concentrator and a large tank delivered to my out of town address. The first night, the concentrator broke down and I turned to the large tank.
This tank lasted for 18 hours since I used a lower setting to conserve until I could contact Apria for replacements. By the next night I had an empty tank and a concentrator that was out of order.........I use oxygen 24/7. I think it can be considered an emergency to be on empty ! Guess what???
Apria does not have emergency deliveries and I was told I'd have to wait 3+ days till after Labor Day. If it's medical supplies it must be able to support customers with emergencies especially if it is their equipment that breaks down.
I had to rent a concentrator from a local rescue squad. Shame on Apria.