This is the WORST place to deal with. My daughter has Lou Gehrig's ALS and after 3 weeks and a lot of my phone calls to them they promised a hospital bed to be delivered today.
I got a phone call at 9AM telling me that they would be here at 1 PM. I took her old bed apart so that they would have an empty room to work with. It is now 2:30 PM and I just called and they said it would be between 5PM and 9PM. This is the WORST COMPANY TO DEAL WITH.
I wish this kind of distress on all them so they can see what it feels like.
Use any other company you can if possible. However they are they only company in Santa Rosa that takes Medicare.
Product or Service Mentioned: Apria Customer Care.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Apria Cons: Way i have been treated is so poor.