I called in the morning to have a tech check my concentrator(making loud noises). First I get some one who barely speaks English and they scheduled a service call.
I get a robo call telling me they will be here between & and 9:30 PM. Unacceptable I am headed to bed at that hour and called to cancel and thought I did. At 9:10 I get another call which didn't recognize the # so did not answer. The next call was from mt sister in NY I live in Denver!
They woke her up because I did not answer the phone. Their customer service is a automated joke they need to be put out of business!
Product or Service Mentioned: Apria Customer Care.
Reason of review: Poor customer service.