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I called in the morning to have a tech check my concentrator(making loud noises). First I get some one who barely speaks English and they scheduled a service call.

I get a robo call telling me they will be here between & and 9:30 PM. Unacceptable I am headed to bed at that hour and called to cancel and thought I did. At 9:10 I get another call which didn't recognize the # so did not answer. The next call was from mt sister in NY I live in Denver!

They woke her up because I did not answer the phone. Their customer service is a automated joke they need to be put out of business!

Product or Service Mentioned: Apria Customer Care.

Reason of review: Poor customer service.

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Birtha
#1400973

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

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