I am a Kaiser patient in Colorado. I am now on my 4th Imogen One G3 because they keep freezing up.
Battery is full but no oxygen is coming out of unit. This has happened several times when I am out side my home which means I have to get back quickly to hook up to the house machine. Totally unacceptable.
Service for a replacement can take up to two days.
Seriously? This is a great way to make your customer feel like a second class citizen.
If you are trying to get me to buy a unit this is not the way as they seem way too unreliable.
Product or Service Mentioned: Inogen One G3 Oxygen Concentrator.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.