Needed oxygen temporarily. They can’t seem to get anything straight.
5 calls to get insurance coverage straight and even after that I get a bill that they did not run through insurance.
They picked up equipment and today I get a letter asking for their equipment. Ahhhhhh they have some serious issues.
Go some place else if you need assistance. Do not do business with these people.
Product or Service Mentioned: Apria Oxygen Concentrator Rental.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Pay me for all the time I have spent on the phone .
Apria Cons: Overseas call center, Total ignorance of cust serv, Every aspect of their billing, Very bad customer service.