Not resolved
Customer service
Value for money
1 comment

Apria always claims "You are the best part of Apria". Don't believe it.

I have asked for a number of weeks to correct my address - they didn't.

They don't now what equipment models I have.

They send supplies signature required - even when I told them not to.

They send customer complaint calls to the wrong menu choice.

I am sick of them. I am sure they would all have a better day if they had not customers to deal with.

When they call me - I have to answer their security questions (this is backwards). If I could change DME's I would do it in a heartbeat.

Product or Service Mentioned: Apria Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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they dont care and I've had every problem you posted about too

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