Apria - Horrible Customer Service Experience
Not resolved
Apria always claims "You are the best part of Apria". Don't believe it.
I have asked for a number of weeks to correct my address - they didn't.
They don't now what equipment models I have.
They send supplies signature required - even when I told them not to.
They send customer complaint calls to the wrong menu choice.
I am sick of them. I am sure they would all have a better day if they had not customers to deal with.
When they call me - I have to answer their security questions (this is backwards). If I could change DME's I would do it in a heartbeat.
Product or Service Mentioned: Apria Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Similar to Apria
You May Also Like
"I have asthma induced COPD (and am currently in the middle of one of the worst asthma attacks I have had to date), and have been actively trying to purchase..."
Read more
"Terrible customer service and billing I have made no less than 20 calls trying to resolve my billing issues with zero satisfaction. I have been on hold for hours only..."
Read more
"Below is a letter I sent to Apria on 10/21/14. They replied in November and said only that I am "having challenges" because they changed the CPAP ordering process. ..."
Read more
"9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..."
Read more
"when i went to the store I looked for a new and good mattress at a good price, they showed me one and i liked the quality and the price,..."
Read more
"i have had this happen to me twice there this year but anyways i bought a couple burgers there tonight and my second burger i take the first bite and..."
Read more
"The Florida Bar has suspended Orlando Lawyer Andrew C. Hill from practicing law in the State of Florida for delinquent fees owed to the Florida Bar and possibly other things..."
Read more
"Hi I chosed to deliver only in north Austin area in the app, but somehow the app send me to downtown area for delivery. I picked up too many grosories..."
Read more
Thank You for Your Reply!
We are processing your message. At the meantime, you can review all your communications with review authors.
Go to private message tab →
Select Reason
Comments
they dont care and I've had every problem you posted about too