Our daughter was discharged from the hospital with one oxygen tank and the promise that delivery to our home was scheduled for later that day. When I called to find out when to expect delivery, her info was not in the system.
The agent entered the info and said delivery would be between 7pm and 9:30 pm. It never happened. I called the hospital that discharged her, and they tried to chase down Apria. We were told delivery would still be sometime that night.
Never happened. Next morning I called Apria again and kept getting disconnected. Finally I managed to reach a person who once again said she is not in the system. She supposedly entered the information, but the online search still is not showing her in the system.
This group needs a few lawsuits to sort them out. If someone died because of their failure to deliver lifesaving oxygen, maybe that would get their attention.
Review about: Apria Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.