Contact Apria Customer Service
Apria Phone Numbers and Emails
Toll-Free Number:
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(888) 492-7742
Customer Service:
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(800) 260-8808Call Patient Satisfaction
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(800) 901-3566For CareCentrix Members
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(866) 689-8098For Humana Members
Apria Emails:
Contact Information
Apria Website:
Apria Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
Prescription +1-888-492-0010
Patient Satisfaction +1-630-792-5636
Other Location:
One Renaissance Blvd.,
Oakbrook Terrace,
Illinois 60181
Fax:
How Good is Apria's Customer Service?
Summary of Apria Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apria?
Request for Information Question:
- “To see if u can bring my spouse a few oxygen and how much is ittanks Inogen won't bring him one we're willing to pay”
- “Reschedule pickup”
- “Checking on an existing order”
Payments and Charges Question:
- “Problem with billing of transport chair”
- “Need to update debit card to bill”
- “Billing”
Product/ Service Question:
- “I don't think my oxygen is working correctly”
- “Defective bed”
- “Broken machine”
Shipping and Delivery Question:
- “Order not received”
- “Equipment not received yet”
- “Missing package”
Return/ Replace Question:
- “To return oxygen tanks”
- “Equipment replacement”
- “Why they change a instrument they told me insurance pay”
Account Question:
- “I need my account number”
- “Account number”
- “Back balance”
Staff Question:
- “Customer service”
- “Complaint about her manager”
- “I received a letter from a collection agency for $6.75. I can't find anywhere that i was informed i owe money. If my credit score is affected be $6.75, that is horrible customer service and catr cm”
Activation/ Cancellation Question:
- “Canceled service”
- “I need a portable oxygen machine ASAP so I can get to my cancer treatments. I had two appointments with a tech to drop one off but both were canceled. I left two messages with the April office and no one has called me back. HELP ME PLEASE.”
- “Cancel services and orders poor customer service over billing”
Website/ Application Question:
- “Because your website doesn't mention hoyer lifts”
Refund Question:
- “Refund”
Cards Question:
- “Credit card”
Other Question:
- “You called me,”
- “Power supply”
- “Machine malfunction”
About
, , , ,
Apria Healthcare provides a full range of services for home health care. The company is the leading supplier in America of the integrated house products and health care services. The company provides the following services: home infusion therapy, home respiratory therapy, and home medical equipment services. Apria operates a network of more than 504 locations throughout the United States. The company is licensed by the Joint Commission on Accreditation of Healthcare Organizations. It provides repeated options for oxygen systems, and services to patients with a variety of conditions, like asthma, obstructive sleep apnea and COPD. Apria also specializes in diabetes testing equipment and in home-delivered infusion drug therapies including hydration, antibiotics, otal parenteral nutrition, enteral nutrition etc.
Apria is ranked 233 out of 910 in Medical Supplies and Equipment category
USA
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