Apria Phone Numbers and Emails

Toll-Free Number:

  • (888) 492-7742
Send Message

Customer Service:

  • (800) 260-8808
    Call Patient Satisfaction
  • (800) 901-3566
    For CareCentrix Members
  • (866) 689-8098
    For Humana Members
  • (888) 452-4363
    For Kaiser Members
  • (866) 509-7732
    For Veteran Patients
  • (800) 633-4227
    Medicare Coverage
  • (855) 869-9436
    Oxygen Tank
  • (855) 371-1220
    Returns
  • (844) 235-2738
    Traveling with Oxygen

Accounting/ Billing:

  • (866) 505-6365

Legal:

  • (800) 277-4288

Sales/ Reservations:

  • (800) 638-0942
    Apria Pharmacy Network
  • (877) 265-2426
    CPAP Supplies
  • (844) 260-1788
    Enteral Nutrition
  • (800) 780-1228
    Negative Pressure Wound Therapy
  • (855) 648-8369
    Non-Invasive Ventilators
  • (800) 436-5657
    Order Sleep Supplies

Apria Emails:

Investors/ Franchising
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Apria Customer Service?

Most Popular Number:

(888) 492-7742
Total calls: 104 Issues resolved: 4 Last call: Mar 18, 2024

What Is the Apria Customer Service Phone Number?

If you want to contact Apria, a wide range of customer service numbers are designated for your specific needs. If you have a question about your medical equipment or need to request home therapy, dial the toll-free Apria healthcare phone number at 1-888-492-7742. If you have feedback about the experience or service, a dedicated patient satisfaction customer service is available at 1-800-260-8808. Moreover, if you are a CareCentrix member, you can have your queries resolved by dialing the Apria customer service number 1-800-901-3566. Likewise, the company has set up a specialized help desk contactable for their veteran patients at 1-866-509-7732. While questions related to Medicare coverage can be directed to 1-800-633-4227 for accounting & billing assistance, you can call the Apria Healthcare corporate office phone number at 1-866-505-6365.

What Is the Apria Corporate Office Address?

Apria Healthcare Group operates from its corporate headquarters in the bustling city of Lake Forest. Specifically centered at 26220 Enterprise Court, Lake Forest, California 92630, United States, this Apria Healthcare headquarters serves as the primary operational center for the company's diverse portfolio of healthcare products and services. Moreover, Apria boasts another notable address in the city of Illinois. You can visit their office at One Renaissance Blvd., Oakbrook Terrace, Illinois 60181, in and around the area. Whether you want to forge a partnership, inquire about employment opportunities, or have specific concerns that must be addressed directly, it is always wise to call ahead of your visit & get an appointment. This ensures that your inquiries or concerns are taken care of promptly without any hassle.

What Are Apria Customer Support Business Hours?

Among several avenues to connect with Apria Healthcare customer service, several ways are most convenient. First and foremost, if you prefer quick assistance, you can call anytime in the morning or at night. An automated system will attend to your needs and answer your basic queries straightaway. However, you need to remember specific hours for those who prioritize interacting with a qualified customer service representative. Apria customer service hours range from 7:00 AM to 8:00 PM CT, Monday through Friday. You can contact their customer service on Saturdays from 7 AM to 6:00 PM CT.

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Contact Information

Apria Website:

Apria Help Center:

Corporate Office Address:

Apria Healthcare Group LLC
26220 Enterprise Court
Lake Forest, California 92630
United States

Other Info (opening hours):

Additional Fax Numbers:

Prescription +1-888-492-0010

Patient Satisfaction +1-630-792-5636


Other Location:

One Renaissance Blvd.,

Oakbrook Terrace,

Illinois 60181

More contact details

Fax:

+1-949-587-0096

Apria Rating Based on 579 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Diversity of Products or Services

Rating stats

Rating trend

How Good is Apria's Customer Service?

Madhav Vbv
Madhav Vbv
Feels Satisfied | Mar 02, 2024

Very helpful. Problem resolved.

Read full quote
Primo Qgi
Primo Qgi
Feels Neutral | Feb 08, 2024

Service man was excellent, prompt, and exchanged the machine

Read full quote
Viaan Jqx
Viaan Jqx
Feels Neutral | Nov 04, 2023

Good at this time

Read full quote
Fermina Kgb
Fermina Kgb
Feels Disappointed | Jul 11, 2023

Terrible

Read full quote
Yomara Efj
Yomara Efj
Feels Satisfied | May 19, 2023

My representative went above and beyond the call of duty to resolve a sudden issue!

Read full quote
Oralee Gyt
Oralee Gyt
Feels Disappointed | Apr 14, 2023

Very poor

Read full quote

Summary of Apria Customer Service Calls

528 TOTAL
CALLS
05:10 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Apria?

Request for Information Question:

  • “To see if u can bring my spouse a few oxygen and how much is ittanks Inogen won't bring him one we're willing to pay”
  • “Reschedule pickup”
  • “Checking on an existing order”

Payments and Charges Question:

  • “Problem with billing of transport chair”
  • “Need to update debit card to bill”
  • “Billing”

Product/ Service Question:

  • “I don't think my oxygen is working correctly”
  • “Defective bed”
  • “Broken machine”

Shipping and Delivery Question:

  • “Order not received”
  • “Equipment not received yet”
  • “Missing package”

Return/ Replace Question:

  • “To return oxygen tanks”
  • “Equipment replacement”
  • “Why they change a instrument they told me insurance pay”

Account Question:

  • “I need my account number”
  • “Account number”
  • “Back balance”

Staff Question:

  • “Customer service”
  • “Complaint about her manager”
  • “I received a letter from a collection agency for $6.75. I can't find anywhere that i was informed i owe money. If my credit score is affected be $6.75, that is horrible customer service and catr cm”

Activation/ Cancellation Question:

  • “Canceled service”
  • “I need a portable oxygen machine ASAP so I can get to my cancer treatments. I had two appointments with a tech to drop one off but both were canceled. I left two messages with the April office and no one has called me back. HELP ME PLEASE.”
  • “Cancel services and orders poor customer service over billing”

Website/ Application Question:

  • “Because your website doesn't mention hoyer lifts”

Refund Question:

  • “Refund”

Cards Question:

  • “Credit card”

Other Question:

  • “You called me,”
  • “Power supply”
  • “Machine malfunction”

About

Related Companies

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Summary

Apria Healthcare provides a full range of services for home health care. The company is the leading supplier in America of the integrated house products and health care services. The company provides the following services: home infusion therapy, home respiratory therapy, and home medical equipment services. Apria operates a network of more than 504 locations throughout the United States. The company is licensed by the Joint Commission on Accreditation of Healthcare Organizations. It provides repeated options for oxygen systems, and services to patients with a variety of conditions, like asthma, obstructive sleep apnea and COPD. Apria also specializes in diabetes testing equipment and in home-delivered infusion drug therapies including hydration, antibiotics, otal parenteral nutrition, enteral nutrition etc.

Apria reviews and complaints

Apria is ranked 233 out of 910 in Medical Supplies and Equipment category

Area Served

USA

Payment Methods

VISAMasterCard

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