Contact Apria Customer Service
Apria Phone Numbers and Emails
Toll-Free Number:
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(888) 492-7742
Customer Service:
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(800) 260-8808Call Patient Satisfaction
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(800) 901-3566For CareCentrix Members
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(866) 689-8098For Humana Members
Apria Emails:
How to Contact Apria Customer Service?
Most Popular Number:
| Total calls: 141 | Issues resolved: 6 | Last call: Dec 9, 2024 |
Apria Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apria Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apria is 8884927742. 54% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 13 minutes.
Be prepared for the call as Apria may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Apria Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Apria is 8884927742. 54% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 13 minutes.
Be prepared for the call as Apria may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Apria mainly because of request for information, product/ service and return/ replace.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Apria is agreements@apria.com. 55% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Apria Website:
Apria Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
Prescription +1-888-492-0010
Patient Satisfaction +1-630-792-5636
Other Location:
One Renaissance Blvd.,
Oakbrook Terrace,
Illinois 60181
Fax:
How Good is Apria's Customer Service?
Summary of Apria Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Apria?
Request for Information Question:
- “I just got my new machine and I have several questions”
- “Question about my resmed10”
- “I need to talk with corporate. I'm having problems with your service.”
Payments and Charges Question:
- “Billing”
- “Reimbursement”
- “Problem with billing of transport chair”
Product/ Service Question:
- “New insurance info starting from August 2024 which I thought u had that info”
- “Insurance”
- “CPAP machine not working”
Return/ Replace Question:
- “Return items. I canceled last month. They ignored my cancellation. They keep sending supplies. I do not use them anymore.”
- “Return equipment”
- “Returning equipment”
Shipping and Delivery Question:
- “Wrong part for my machine”
- “Non delivery of oxygen”
- “Order not received”
Account Question:
- “I need my account number”
- “Account number”
- “Back balance”
Staff Question:
- “Complaint on a customer service member”
- “Customer service”
- “Complaint about her manager”
Activation/ Cancellation Question:
- “Canceled service”
- “I need a portable oxygen machine ASAP so I can get to my cancer treatments. I had two appointments with a tech to drop one off but both were canceled. I left two messages with the April office and no one has called me back. HELP ME PLEASE.”
- “Cancel services and orders poor customer service over billing”
Refund Question:
- “Refund”
Website/ Application Question:
- “Because your website doesn't mention hoyer lifts”
- “App presser pad”
Cards Question:
- “Credit card”
Other Question:
- “Machine keeps spitting out water”
- “To see if husband is still a patient”
- “Defaultate in requirement”
Compare Apria Customer Service To
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