I moved out of state I had to find a new Pulmonary Doctor and they recommended APRIA, this was the 2nd week of December that I began
this process. I have had to give APRIA my information twice and still
have not heard from them or received my CPAP supplies. I have also worked well with folks in the Health Care field and feel that I have been very patient and flexible, this is the worst customer service that I have ever seen. If I need to get a new doctor in order to partnered with a reputable and reliable Medical Supply then so be it. I only wish my previous medical supply company (DASCO) out of Ohio was covered by my insurance company, because they were fantastic to work with.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.