Apria is such a horrible company. Documentation has not been sent to medicare to get machine paid for.
They sent me letters asking me to call my Dr.'s office for confirmation of after care visit. They said when they called there was no answer....REALLY???? A Dr.'s Office in the middle of the day?? So the office very kindly faxed the info.
2 times, because Apria never received the first one. Medicare has denied the claim, not enough info. I am deemed non-compliant. Which means medicare will not pay for cpap supplies.
This has been 1 year ago. Apria will not even send a sleep report to my Dr.
Now they are billing me for the cost of the machine, because someone can't manage to get their job done. When I ordered supplies from ION My Sleep, great company BTW, They said OMG, You shouldn't have messed with Apria, You'll have problems, their a really bad company.
Product or Service Mentioned: Apria Medical Claim.
Reason of review: Problems with payment.
Apria Cons: Idiotic billing practices.