Product: Apria Shipping Service Clear all filters (19 of 19 reviews match)
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How does Apria make up for the shortage? Dropped off the monthly order to the Peoria Illinois local office on January 11 and the order did not get place until January 29. I wonder how many other months I was be short an order for 2018. When I complained to the local...
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1.0
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Apria Shipping Service
I didn't like
  • Very poor customer service
#1185523
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Apria told me that Medicare requires an original copy of the diagnosis of Sleep Apnea. I can order certain supplies every three months, replacement cushions and filters. My last order was 4 months ago and was told by Apria that they needed documentation to submit to...
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Apria Shipping Service
#1183883
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They first told me that my order would be shipped out then after not receiving them I ,I mean I have called them daily for the last two months.They eventually told me they were investigating my order,thento find out they said that they needed the script signed by the...
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Apria Shipping Service
#1169707
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I have had the worst experienced with this company ever they had my script for 3 weeks and called them every day to let them know my ded was already met and they did nothing when 2018 came and my ded renew they now wanted to process the order.Staff does not call back...
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Apria Shipping Service
I didn't like
  • Confusing billing
  • Unable to get what is needed
#1161318
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Apria - No customer service

Promises to provide care to reduce knee pains and allow ability to walk,but ultimately not able to provide or even call back when promised. Thanks to this website, moved on and getting what i need next week. Waited 22 days in pain for nothing from Apria!
1.0
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Insurance Plans Acceptance
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Apria Shipping Service
#1144995
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Do not use apria

Do not use apria. Ask your insurance for someone else in your area. They do not send new tubes, filter or mask or machine like they should. Report to better business
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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Apria Shipping Service
#1127830
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My doctor ordered me a Cpap the order was sent to to Apria on 10/3 it is now 10/20 and I am still waiting have called twice now they say it should be here by 6 PM this delay is bad for my health if I hadn’t been calling them I still would not be getting it they have...
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Anonymous
Anonymous

Call your insurance or if it’s Medicare and asked what companies are doing n your area you can use. Don’t use Apria. They could care less.

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Apria Shipping Service
#1117735
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I was called on Saturday to pay for a Nebulizer which my physician ordered, I called back as I was not there and first person did not know anything but said the Machine was $118 transferred to billing they had nothing said the machine was $288 and transferred to...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

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Apria Shipping Service
#1094901
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Apria - No supplies 30 plus days

Have been promised over and over supplies are being shipped. They never are. This is something that is covered by my insurance at 100%. No excuse, no calls just bullsh** answers and pass the buck. Hours of wasted time on calls and then they hang up on you. Really professional. Stay away from this company if you need supplies. You won't get them.
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
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Apria Shipping Service
#1062145
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Apria contacted us and said we needed another face to face with our doctor. So we made an appointment got in a week later. Doctor faxed all info again to Apria. Now we are still waiting for our supplies. I have ver the past couple of weeks spoken with six people and...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.7
Product
Apria Shipping Service
I didn't like
  • Poor service apparent lack of care
  • Customer service
  • Customer service experience
#1051002
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