Product: Apria Shipping Service Clear all filters (16 of 16 reviews match)
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I have had the worst experienced with this company ever they had my script for 3 weeks and called them every day to let them know my ded was already met and they did nothing when 2018 came and my ded renew they now wanted to process the order.Staff does not call back...
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Apria Shipping Service
I didn't like
  • Confusing billing
  • Unable to get what is needed
#1161318
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My doctor ordered me a Cpap the order was sent to to Apria on 10/3 it is now 10/20 and I am still waiting have called twice now they say it should be here by 6 PM this delay is bad for my health if I hadn’t been calling them I still would not be getting it they have...
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Anonymous
Anonymous

Call your insurance or if it’s Medicare and asked what companies are doing n your area you can use. Don’t use Apria. They could care less.

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Apria Shipping Service
#1117735
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I was called on Saturday to pay for a Nebulizer which my physician ordered, I called back as I was not there and first person did not know anything but said the Machine was $118 transferred to billing they had nothing said the machine was $288 and transferred to...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

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Apria Shipping Service
#1094901
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Apria - No customer service

#1144995
1.0
Details
Promises to provide care to reduce knee pains and allow ability to walk,but ultimately not able to provide or even call back when promised. Thanks to this website, moved on and getting what i need next week. Waited 22 days in pain for nothing from Apria!
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Customer service
Insurance Plans Acceptance
Reliability
Staff
Website

Do not use apria

#1127830
1.0
Details
Do not use apria. Ask your insurance for someone else in your area. They do not send new tubes, filter or mask or machine like they should. Report to better business
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
Website

Apria - No supplies 30 plus days

#1062145
1.0
Details
Have been promised over and over supplies are being shipped. They never are. This is something that is covered by my insurance at 100%. No excuse, no calls just bullsh** answers and pass the buck. Hours of wasted time on calls and then they hang up on you. Really professional. Stay away from this company if you need supplies. You won't get them.
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Apria contacted us and said we needed another face to face with our doctor. So we made an appointment got in a week later. Doctor faxed all info again to Apria. Now we are still waiting for our supplies. I have ver the past couple of weeks spoken with six people and...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.7
Product
Apria Shipping Service
I didn't like
  • Poor service apparent lack of care
  • Customer service experience
  • Customer service
#1051002
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Oxygen concentrator was supposed to be delivered this morning.Then delivery became between 1145 and 345. When they hadn't shown up yet I called and was told that they would be here between 430 and 730. I received a subsequent call saying they'd be here between 515 and...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Anonymous
anonymous

I don't know who trains these people, but I hear constantly how rude the customer service people are.

Product
Apria Shipping Service
#1040161
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This company is out of control ,can't get orders correct, sends wrong equipment ,has me return it and never sends correct equipment.I have been sick possibly due to not having clean new equipment . The government needs to step in and investigate this unorganized...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.3
Product
Apria Shipping Service
I didn't like
  • Communication
#1030671
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Apria, along with Humana, have made this process a nightmare. Their incompetent staff have made her a prisoner in her room at an assisted living facility and caused her to miss necessary doctor appointments because she cannot leave without having portable oxygen....
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Anonymous
Anonymous

You should know what is needed for testing prior to posting this comment. In order to have portable oxygen testing does need to be done. Rest room air, 88 or below qualifies. ...

1.0
Product
Apria Shipping Service
I didn't like
  • Poor communication as to what is needed to fullfill order
#996407
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I had to switch to apria because of my health ins and apria really sucks i was with lincare for 9yrs and never had a problum but with apria its one problume after another they don't show up when schudel i had to wait over 2 weeks to have a nebulizer machine delivered...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Shipping Service
#992796
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I was assigned this company to fulfill a nebulizer prescription for my daughter which I needed that day. I was assured that they would deliver it to me and told the information they needed. I had to call back about 7 times for a total for 5+ hours of time on the phone...
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1.0
Product
Apria Shipping Service
I didn't like
  • Customer service
  • On hold for over an hour
#945508
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My previous insurance company insisted that I buy cpap supplies from apria health. Big mistake. It took over a month to get the cpap delivered, and then insisted I go in to have it adjusted before they would deliver, which they then billed for. It cost more with...
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Emeretta1942
Emeretta1942

At least you hear form them. They never return my calls!

1.0
Product
Apria Shipping Service
#891012
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