My husband has sleep apnea and the only respiratory care company in our town was Apria. After providing his CPAP (at THEIR convenience, not ours - waited two weeks) we've had nothing but problems with them.
SO many phone calls asking for supplies. Numerous calls to give them our updated insurance info. Took six calls to get them to change our address. I called them today and told them that we want no further contact with them.
My husband would rather pay for his supplies out-of-pocket than deal with them any longer. I've contacted his physician to relay our problem, but of course, they're the only game in town around here.
Avoid Apria at all costs, if you can!