Product: Apria Oxygen Concentrator Rental Clear all filters (8 of 8 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.5
Details
Apria made appt. thru automated call for tech to come on Fri to inspect oxygen concentrator. No time window given, just "Friday Aug 2". I waited all day long and no one showed up. No call from them to reschedule. Today, Mon. Aug 5, I called them and was told I was not...
View full review
Review
#1613643 Review #1613643 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Cons
  • Condascending attitude
Reason of review
Poor customer service
Preferred solution
Keep appointments & train customer service people in more courtesy!
1.0
Details
Needed oxygen temporarily. They can’t seem to get anything straight. 5 calls to get insurance coverage straight and even after that I get a bill that they did not run through insurance. They picked up equipment and today I get a letter asking for their equipment....
View full review
3 comments
Anonymous
#1709821

I work for Apria and you are right...we can't seem to get anything right. Wrong phone numbers.

Wrong addresses. HIPPA violations. Wrong delivery days. Wrong product on SSRA.

It is astonishing the amount of problems we have. Our patients complain endlessly about our horrible customer service department.

View more comments
Review
#1567791 Review #1567791 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Cons
  • Very bad customer service
  • Total ignorance of cust serv
  • Overseas call center
Reason of review
Poor customer service
Loss
$300
Preferred solution
Pay me for all the time I have spent on the phone
1.0
Details
Apria tried to collect $224.00 from me to do a respiratory qualification test to get a portable oxygen concentrator. I was told I had to come to their office and have their therapist do the test. I asked for a statement for the insurance providers and they hung up....
View full review
Review
#1366803 Review #1366803 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Reason of review
Problems with payment
1.0
Details
So no receipt, though I called today and the subcontractor, Aerocare, said she would AGAIN forward the receipt to Apria to prove the equipment was returned THREE MONTHS AGO. We canceled service with them after four months and are now with a very good service, one that...
View full review
1 comment
WildWeasel
#1518384

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advice on how to deal with Apria Healthcare. Good Luck!

Review
#1271723 Review #1271723 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Cons
  • Forced to rent equipment i did not need
Reason of review
Oxygen held hostage unless agree to rent unnecessary concentrator
Loss
$55
Preferred solution
Full refund

Apria - I updated insurance 3 times and they are still saying I have

and i do not they do not oporate as a clean company And they have been billing my old insuance for 4 months and the are doing eligal billing to old insuane the hole time
View full review
Review
#1244158 Review #1244158 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Reason of review
Problems with payment
1.7
Details
We had to go out and get another machine from a family member to use temporary until Apria company decides they can change the BAD MACHINE. Is this how you run your company. I guess that is why Apria dealers here in Orlando have only one star ratings with over 40 bad...
View full review
Review
#1184441 Review #1184441 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Reason of review
Bad quality
1.0
Details
I have made special appointments with Pulmonoligists talked with my primary care physician and Apria too many times to count. I called Apria again yesterday and was told "people are waiting in line for the oxygen equipment you do have". I was asked to confirm my...
View full review
1 comment
WildWeasel
#1408206

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advice on how to deal with Apria Healthcare. Good Luck!

Review
#1153176 Review #1153176 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Cons
  • Especially disliked customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Medicare Fraud
1.0
Details
I have never experienced such a total **ck up ofva company. The worst customer service ever experienced in my life. Hang ups, disconnects, multiple transfers, rude and ignorant supervisors, no accountability at all. I have given up and actually purchased out of pocket...
View full review
1 comment
WildWeasel
#1408216

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advice on how to deal with Apria Healthcare. Good Luck!

Review
#1150814 Review #1150814 is a subjective opinion of poster.
Product
Apria Oxygen Concentrator Rental
Reason of review
Poor customer service

Contact Apria Customer Service

Mailing Address:
Apria Healthcare
26220 Enterprise Court
Lake Forest, California 92630
United States
Phone:
(800) 277-4288
All Apria Contacts

Apria Reviews

  1. 376 reviews
  2. 87 reviews
  3. 25 reviews
  4. 6 reviews
  5. 9 reviews
Apria reviews