I have Humana-Medicare Ins. and in the last quarter of last year they notified everyone that they were dropping Lincare Oxygen Services and recommended to all their clients they needed to go elsewhere for services.
I went to Apria Healthcare. They delivered all the needed equipment and supplies. About 5 days later Lincare picked up their equipment and said sorry for the inconvenience. The driver asked who I got and I said Apria.
He said watch out they will ***. He also said that the Vice President of Lincare was working with Humana and all will be resolved in a few days. Early Monday of the following week, Humana called and an agreement was reached with Lincare, and all is OK and I can continue my care with Lincare. On Tuesday I receive a monthly statement from Apria demanding payment for their services.
I called Apria and told them I paid the driver my co-pay that the invoice had asked for. They denied receiving any money from the driver and that I had to pay immediately. I told the lady I had only had the equipment for less than 1 week, and was not going pay again so soon. The lady said that she will move monies around so that it would reflect a zero balance and wait until the next statement.
Wednesday I called Apria to come and pickup their equipment, that I was going back to Lincare for my air services and was not happy with Apria.
Today is March 9, 2012 and am still being billed for the initial payment.
They say they received the check on October 25, 2011 and on October 27, 2011 issued a refund. I have a cancelled check from October 25 and no refund.
This company is dishonest and a rip-off
Monetary Loss: $20.