Product: Apria Health Insurance Clear all filters (0 of 31 reviews match)
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Apria - They did not update insurance I updated it twice with them A

In there sysem the insuane the have is humana amd i do not have humana for over 4 months and they Are still trying to bill humana and that is wrong
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Apria Health Insurance
#1244153
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My mother had a wheelchair from Apria. Her insurance changed JANUARY of 2017... yes ONE YEAR ago. They NEVER updated the info, started calling her repeatedly, making threats, refused to call ME as they had been told numerous times. Finally, in an effort to stop them...
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Anonymous
Sandy

I would give this company a negative 100 if possible. I spent about a total of 70 hours on the phone with them struggling thru hang ups disconnects, transfers to wrong people....

1.0
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Apria Health Insurance
#1160574
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I am a patient who needs respiratory support from Apria-the only company that works with my insurance. Their website is worthless, they send the wrong supplies and they never deliver when they say they will. You ask for Customer Service and you just get another person...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Health Insurance
#1114036
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DO NOT DO BUSINESS WITH APRIA HEALTHCARE! I called Apria Healthcare, my physicians CPAP vendor of choice, to get a cost comparison for new soft wraps for my mask. The representative gave me a price of $21 vs. $9.99 which I found online. She said that I was eligible...
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Anonymous
Anonymous

Very poor customer service==3 different calls to customer service with a wait of 20 + minutes==never did resolve the issue==evidently they do not pro-rate service==My order wa...

1.0
Product
Apria Health Insurance
I didn't like
  • Lies
  • Very bad customer service
#864955
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Every time I have to call Apria Health about my husband's information or update his insurance, IT IS A NIGHTMARE to deal with your people. I get someone from overseas. Can not understand them, they are RUDE. I ask to be given a US person or number to finish with my...
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1.0
Product
Apria Health Insurance
I didn't like
  • On hold for over an hour
  • Customer service hangups inconsiderate
  • Unprofessional cust serv
#819974
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Apria Health care providing after market CPAP filters that are defective.
Apria Health care providing after market CPAP filters that are defective.
I have had some bad issues with Apria health care . For one they send me sub-par durable medical equipment. They send CPAP filters that degrade into my CPAP unit wich in turn degrades into my lungs and uper respritory system , I already have bad lungs but there after...
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Anonymous
Anonymous

That's scary. Some of the patients where I work (in Bakersfield!) use CPAP machines so I'm passing this on to one of our nurses and letting them know to watch out in case thos...

1.0
Product
Apria Health Insurance
I didn't like
  • Way they do business
  • Faulty cpap suplys horable customer service
#813707
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The 800 number is run by a robot who makes you go around in circles with endless options and never a human on the other end. It is an ideal monument for a modern Sisyphus. By luck I did get an answer by a human only to have the order screwed up and the wrong item...
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1.0
Product
Apria Health Insurance
#810277
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This company is making money form pooor people, old people, persons that dont have any relatives to support them. They tell you one thing when you call, they suppose to add notes on their system regarding your needs, the way you need your order and when you call back,...
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1.0
Product
Apria Health Insurance
I didn't like
  • Customer service
  • Service
  • Accusations of incompetence
#729738
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i have been harassed now for over a month with hang up phone calls,threats of collection and undo stress.you can't bill me for anything as i have apple health b.d. my insurance company said you contacted them in april and did not follow through.The bill you are...
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Product
Apria Health Insurance
I didn't like
  • Business practice
#693144
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Given a 4 hour window for pick up of my hodpital bed. I took time off work to be home for them then get a call 1 hour into my 4 hour window saying they were changing the window to between 5:30 and 9:30 pm. Really? 9:30 at night? I immmediately called them and said...
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1.0
Product
Apria Health Insurance
#692406
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