Product: Apria Health Insurance Clear all filters (29 of 29 reviews match)
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I am a patient who needs respiratory support from Apria-the only company that works with my insurance. Their website is worthless, they send the wrong supplies and they never deliver when they say they will. You ask for Customer Service and you just get another person...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
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Apria Health Insurance
#1114036
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DO NOT DO BUSINESS WITH APRIA HEALTHCARE! I called Apria Healthcare, my physicians CPAP vendor of choice, to get a cost comparison for new soft wraps for my mask. The representative gave me a price of $21 vs. $9.99 which I found online. She said that I was eligible...
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Anonymous
Anonymous

Very poor customer service==3 different calls to customer service with a wait of 20 + minutes==never did resolve the issue==evidently they do not pro-rate service==My order wa...

1.0
Product
Apria Health Insurance
I didn't like
  • Lies
  • Very bad customer service
#864955
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Every time I have to call Apria Health about my husband's information or update his insurance, IT IS A NIGHTMARE to deal with your people. I get someone from overseas. Can not understand them, they are RUDE. I ask to be given a US person or number to finish with my...
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1.0
Product
Apria Health Insurance
I didn't like
  • On hold for over an hour
  • Customer service hangups inconsiderate
  • Unprofessional cust serv
#819974
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Apria - Review in Health Insurance category from Chicago, Illinois

#681187
I put you on my chapter 7 bankruptcy. You all need to stop contacting me keep it up and I will sue your butts!
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Apria Health Insurance Review

#634206
1.0
Details
i was lied to by sales guy and they never billed insurance like they were supposed to and then a year and a half later then they qant to target my account i think this is the worse company ever i would recommend that no one ever use this company! !!!!!!
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Apria Health care providing after market CPAP filters that are defective.
Apria Health care providing after market CPAP filters that are defective.
I have had some bad issues with Apria health care . For one they send me sub-par durable medical equipment. They send CPAP filters that degrade into my CPAP unit wich in turn degrades into my lungs and uper respritory system , I already have bad lungs but there after...
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Anonymous
Anonymous

That's scary. Some of the patients where I work (in Bakersfield!) use CPAP machines so I'm passing this on to one of our nurses and letting them know to watch out in case thos...

1.0
Product
Apria Health Insurance
I didn't like
  • Faulty cpap suplys horable customer service
  • Way they do business
#813707
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The 800 number is run by a robot who makes you go around in circles with endless options and never a human on the other end. It is an ideal monument for a modern Sisyphus. By luck I did get an answer by a human only to have the order screwed up and the wrong item...
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1.0
Product
Apria Health Insurance
#810277
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This company is making money form pooor people, old people, persons that dont have any relatives to support them. They tell you one thing when you call, they suppose to add notes on their system regarding your needs, the way you need your order and when you call back,...
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1.0
Product
Apria Health Insurance
I didn't like
  • Accusations of incompetence
  • Customer service
  • Service
#729738
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i have been harassed now for over a month with hang up phone calls,threats of collection and undo stress.you can't bill me for anything as i have apple health b.d. my insurance company said you contacted them in april and did not follow through.The bill you are...
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Product
Apria Health Insurance
I didn't like
  • Business practice
#693144
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Given a 4 hour window for pick up of my hodpital bed. I took time off work to be home for them then get a call 1 hour into my 4 hour window saying they were changing the window to between 5:30 and 9:30 pm. Really? 9:30 at night? I immmediately called them and said...
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1.0
Product
Apria Health Insurance
#692406
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Called Apria 3weeks ago last Friday about Cpap machine humidifier that had quit working. Said someone would call me back in 24-48 hrs. They returned my call the next Wednesday, said I needed a dr prescription to replace my machine. Here we are on week 3, entire Cpap...
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1.2
Product
Apria Health Insurance
#672573
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The strap on my mask broke, and to get it replaced took several weeks because the customer service people could not get their information straight as to what precisely i was required to do. Turns out that they had to contact my insurance and doctor first, but never...
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1.0
Product
Apria Health Insurance
I didn't like
  • Way they do business
  • Total ignorance of cust serv
#650477
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