Product: Apria Customer Care Clear all filters (0 of 162 reviews match)
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I told that young man that I would not let a strange man in my apartment that late and to CANCEL, CANC EL, CANCEL!!!!!!! Of all the lousy service I've ever had Apria is the very very worst. I'll just use the machine the best I can if it is wrong WHO CARES, RIGHT. My...
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Apria Customer Care
#1303010
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There have been numerous mistakes/incorrect supplies with my ordering of my sleep apnea equipment/supplies for years!!I get one excuse after another along with downright lying from customer service and supervisors when and if I am allowed to speak with them..In the...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advice on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Customer Care
#1270276
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Apria always claims "You are the best part of Apria". Don't believe it. I have asked for a number of weeks to correct my address - they didn't. They don't now what equipment models I have. They send supplies signature required - even when I told them not to. They send...
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baronatribe
ScatteredStaffordshireBullTerrier

they dont care and I've had every problem you posted about too

1.0
Product
Apria Customer Care
#1263492
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I have started ordering my supplies on Amazon just to avoid the horrible, poorly trained staff of Apria. It is extremely difficult to get insurance information on what the charges will be. The worst customer service ever. The worst customer service ever. The worst...
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1.9
Product
Apria Customer Care
I didn't like
  • No ons able to give you a straight answer
#1263308
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that being said, the amount of pure torture one endures with APRIA healthcare is completely soul draining, good will killing, and appears to designed to actually hang you from the phone tree, and smother your desire to reach conclusion. Totally an evil sense of humor...
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Anonymous
Anonymous

I work in a medical office - the "phone tree" is a joke - go from one to another & then they have the gall to just hang up - wonderful customer service. I just hope that this ...

2.0
Product
Apria Customer Care
#1252103
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We spoke one of Representative of Apria call center , we ask update and ask another billing statement.he ( call center representative ) can’t provide but he argue with us , who’s we’ll train or hired this people ?? I’m laughing .. I feel bad to this company getting...
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1.7
Product
Apria Customer Care
#1250505
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Apria - Very poor Customer Management, Ignore recommendations, suggestions of client
I have advised Apria of this for 8-9 years; yet, they still come, unannounced say at 11 am or 11:45 am. I have appointments, gym, and errands or Church 7 days a week so I reserve contact or SERVICE time from 1 pm to 9 pm (does that seem wide enough?) Also, they say...
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Apria Customer Care
#1242968
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Apria has leased "me/Medicare" a Oxygenator for about $900++ a month for 10 years now, but follow-up service is ridiculous. I have advised the service that I'm at home from 1-9 pm every day, but they come at 11 am; unannouced. They say they call but I have never had a...
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Amanda Barney
Amanda Barney

I have worked in DME for 16 years (for an mom and pop company, not Apria) and want to take a moment to attempt to help people understand some of the things I am reading on her...

Product
Apria Customer Care
#1242547
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He said Apria has 10,000 employees of which over 3,000 are overseas. He said nothing to make me believe any of this will change any time soon and since he realized his excuse making wasn't going to change anything, the conversation ended fairly quickly. Maybe if you...
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1.0
Product
Apria Customer Care
#1242463
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Apria put in wrong insurance and put the order on "Do not send", and our office was not notified. When I called I was told they put in wrong insurance but they were going to push the order through, I called next day, was told they were working on the order, called...
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1.0
Product
Apria Customer Care
I didn't like
  • Poor customer service
#1229850
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