Product: Apria Customer Care Clear all filters (0 of 158 reviews match)
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that being said, the amount of pure torture one endures with APRIA healthcare is completely soul draining, good will killing, and appears to designed to actually hang you from the phone tree, and smother your desire to reach conclusion. Totally an evil sense of humor...
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Anonymous
Anonymous

I work in a medical office - the "phone tree" is a joke - go from one to another & then they have the gall to just hang up - wonderful customer service. I just hope that this ...

2.0
Product
Apria Customer Care
#1252103
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We spoke one of Representative of Apria call center , we ask update and ask another billing statement.he ( call center representative ) can’t provide but he argue with us , who’s we’ll train or hired this people ?? I’m laughing .. I feel bad to this company getting...
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1.7
Product
Apria Customer Care
#1250505
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Apria - Very poor Customer Management, Ignore recommendations, suggestions of client
I have advised Apria of this for 8-9 years; yet, they still come, unannounced say at 11 am or 11:45 am. I have appointments, gym, and errands or Church 7 days a week so I reserve contact or SERVICE time from 1 pm to 9 pm (does that seem wide enough?) Also, they say...
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Apria Customer Care
#1242968
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Apria has leased "me/Medicare" a Oxygenator for about $900++ a month for 10 years now, but follow-up service is ridiculous. I have advised the service that I'm at home from 1-9 pm every day, but they come at 11 am; unannouced. They say they call but I have never had a...
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Amanda Barney
Amanda Barney

I have worked in DME for 16 years (for an mom and pop company, not Apria) and want to take a moment to attempt to help people understand some of the things I am reading on her...

Product
Apria Customer Care
#1242547
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He said Apria has 10,000 employees of which over 3,000 are overseas. He said nothing to make me believe any of this will change any time soon and since he realized his excuse making wasn't going to change anything, the conversation ended fairly quickly. Maybe if you...
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1.0
Product
Apria Customer Care
#1242463
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Apria put in wrong insurance and put the order on "Do not send", and our office was not notified. When I called I was told they put in wrong insurance but they were going to push the order through, I called next day, was told they were working on the order, called...
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1.0
Product
Apria Customer Care
I didn't like
  • Poor customer service
#1229850
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After I received a clean bill of health I contacted Apria to see if one of their respiratory therapists could show me how to use the machine, since I was unable to drive to the branch in Orlando. I called no less than a dozen times to try to arrange this with no...
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Apria Customer Care
#1228530
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I have tried to switch oxygen service, but within 5 weeks have been unable to start service with Apria. I talked to one customer service agent. She said she would call me back. Got a phone call back from James, supposedly the manager on 2/14/18. Talked to him twice. He...
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Anonymous
Annonymous

Go back to Lincare....you will regret switching to Apria...!

1.0
Product
Apria Customer Care
#1210306
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I called. Found out more documents needed for further processing. Sent and confirmed docs received. Says they will call. No call i called. Told by the Esculation team a Rush order would be emailed to supervisor when would give order to representative respitory...
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2.5
Product
Apria Customer Care
#1208563
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I could not get any details of the bill and Apria said it was going into collection. That has never happened to me in all my 71 years. In the past they had always billed my secondary but I left there company in 2017 because the service was so bad. So I guess at this...
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Product
Apria Customer Care
#1208444
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