Product: Apria Cpap Machine Rental Clear all filters (66 of 66 reviews match)
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Trying to get portable Oxygen for a family member to allow her to go to her husbands funeral.They said it would be 3-5 business days. The funeral is in two days. Trying to explain my situation to the representive and was talked over during the whole conversation. Now...
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1.0
Product
Apria Cpap Machine Rental
I didn't like
  • Call center - poor service do not use this company
  • Customer service should all be fired
#1164986
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Apria billed us for 6 months for $72.99 despite our sending them a copy of the check they cashed 6 months ago for $72.99. We now have a collection notice for $18. and change. Amounts we were never billed for. How can we possibly trust that we owe that amount? There are...
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Anonymous
Theresa Harrell

So true, I have had the same issues with them and their billing department. I got a bill for no reason. I quit using them.

WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

2.1
Product
Apria Cpap Machine Rental
I didn't like
  • Incorrect billing
  • Poor billing practices
#1140332
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Since Apria did not supply oxygen for these nights I used only my CPAP machine. I noticed I would be ill at home, but every time I went away I was fine. I thought it was my something in my house, but it continued. My hose connector on my O2 machine broke so I had to...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Product
Apria Cpap Machine Rental
#1139994
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Apria - Oxygen Concentrator Maintenance

#1091373
1.5
Details
An appointment was scheduled rwo weejs ago by Apia to gave my oxygen concetrator, I waited all day today and no one showed up or called. When I Called to inquire about the appointnent, I was told it was never scheduled. Now, I am waitibg on the phone for 22 minutes already. APRIA SUCKS, THE WORSE CUSTOMER SERUCE IN THE WORLD!
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Value for money
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Apria - Can't sleep

#1086226
2.0
Details
Two Months without a mask (that broke in half)for my CPAP machine all because someone didn't sign the original prescription. For two years I've been enjoying good sleep till recently. If using a CPAP machine helps in preventing "DEATH" while someone is sleeping, why make it almost impossible to get accessories to keep the machine running well. Shame on you APRIA.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Apria - They sucks

#1067295
Mailed final paypayment for rental of CPAP machine. They claim that they have know record of it. They keep bills via email with due date of rental of CPAP machine. Let them keep sending them I refused to give them a penny more of money even if you could cut it half.
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Apria Cpap Machine Rental Review

#542938
The worst when it comes to customer service. I thought it was just my local branch but I see we all share in there sorryness. I can't get a return call about my CPAP machine not working, called on 10-3-14 at 9am and no response.
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I would start by saying WORST company ever to deal with, but, that would be giving them too much credit and since I can't really express things in writing using 4 letter words - we will stick with WORST! Oh yes Apria, save your useless boiler plate response. I needed a...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Product
Apria Cpap Machine Rental
#1137903
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I ORDERED A CPAP MACHINE, THEN I GOT SICK WITH BRONCHITIS AND COULDNT USE IT.I WAS ON 2 MONTHS OF MEDS AND FINALLY IT WAS CLEARED UP. THE ORDERS FOR SUPPLIES WERE STOPPED. I HAVE BEEN OUT OF SUPPLIES FOR 2 MONTHS AND THEY WONT FIX THE WORDING IN MY ACCOUNT. I CALL THEM...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

3.3
Product
Apria Cpap Machine Rental
I didn't like
  • Staff
#1110749
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Since Monday morning, after my APAP machine blew up Sunday night, I have been in contact with Apria dozens of times (total of 90 calls at this point including Apria, CareCentrix who is even worse than Apria, and Florida Blue). Even though I have an email from Apria...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Product
Apria Cpap Machine Rental
I didn't like
  • Never calls back
  • Condascending attitude
  • No extension so you cant ever call the same person back
#1095242
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Bills paid via the website do not get credited to your account and then you begin to get collection calls from Apria. I received my standard telephone reminder to order CPAP supplies and when I tried to order I was told I wasn't eligible to order any supplies. I then...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.8
Product
Apria Cpap Machine Rental
#1092090
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Apria is the worst customer service company I ever dealt with in my life. No one returns calls, no one knows what is going on but Billing helped me today and I am thankful for that. Billing was able to get me the download date I needed, but after 20 attempts............
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

Product
Apria Cpap Machine Rental
#1085852
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i need oxgen at all times apria accepts my insurance for other supplies but will not for a portable oxgen the portable tanks will only give me 2hours since i need 6 liters , a portable consentrator would provide me with it , also its be plugged and to and outlet and...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.2
Product
Apria Cpap Machine Rental
#1071521
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6/30/2017 APRIA Healthcare uses offshore Customer service teams in the Philippines and in India. These teams are not trained properly and don't understand how to correct problems when Apria Healthcare makes mistakes. They act like robots. Their customer service...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Cpap Machine Rental
I liked
  • Drivers polite and knowledgable
  • Frustraion
  • Frustration
#1068091
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