Manufacturer: Apria Category: Cpap Machine Rentals Clear all filters (58 of 58 reviews match)
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Apria is the worst customer service company I ever dealt with in my life. No one returns calls, no one knows what is going on but Billing helped me today and I am thankful for that. Billing was able to get me the download date I needed, but after 20 attempts............
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Apria Cpap Machine Rental
#1085852
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i need oxgen at all times apria accepts my insurance for other supplies but will not for a portable oxgen the portable tanks will only give me 2hours since i need 6 liters , a portable consentrator would provide me with it , also its be plugged and to and outlet and...
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1.2
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Apria Cpap Machine Rental
#1071521
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6/30/2017 APRIA Healthcare uses offshore Customer service teams in the Philippines and in India. These teams are not trained properly and don't understand how to correct problems when Apria Healthcare makes mistakes. They act like robots. Their customer service...
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1.0
Product
Apria Cpap Machine Rental
I liked
  • Frustraion
  • Frustration
  • Drivers polite and knowledgable
#1068091
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Apria - Can't sleep

#1086226
2.0
Two Months without a mask (that broke in half)for my CPAP machine all because someone didn't sign the original prescription. For two years I've been enjoying good sleep till recently. If using a CPAP machine helps in preventing "DEATH" while someone is sleeping, why make it almost impossible to get accessories to keep the machine running well. Shame on you APRIA.
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Apria - They sucks

#1067295
Mailed final paypayment for rental of CPAP machine. They claim that they have know record of it. They keep bills via email with due date of rental of CPAP machine. Let them keep sending them I refused to give them a penny more of money even if you could cut it half.
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Apria Cpap Machine Rental Review

#542938
The worst when it comes to customer service. I thought it was just my local branch but I see we all share in there sorryness. I can't get a return call about my CPAP machine not working, called on 10-3-14 at 9am and no response.
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First noticed small charges to credit card that were covered by insurance--inquiry to Apria they said did not have proper paperwork--took 2-3 months to fix with them. Had to get the charges reversed by CC company and block them from future charges---now they have...
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Anonymous
Anonymous

You are right on the $$. Apria is very cold-blooded and thoughtless. They do not 'assist' but rather 'insist' that you pay amounts that you do not owe!!!!

Product
Apria Cpap Machine Rental
#1065180
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The first response from Apria was balance due was from debt collection. Analyzed statements revealed duplicate payments for one month and actual unpaid statements did not have the proper months. My analyses was actually owed $44.00 vs 28.00. BXBS does not pay on some...
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Apria Cpap Machine Rental
#1057704
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The doctor then called Apria and ordered heated tubing for me. I was supposed to get this when I first got the CPAP machine, but I got regular non-heated tubing. Then they sent me heated tubing which does not fit my machine. The machine I have is on record. After many...
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2.0
Product
Apria Cpap Machine Rental
I didn't like
  • Lots of wrong cpap supplies sent
  • Dealing with idiots
  • Horrendious
#1055455
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I received a cpap machine in May '15.It was a rental that would be mine after 10 months during which my insurance company and i would both make monthly payments. They billed for 14 months. I received a refund for the overcharges in November '16. They started billing...
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2.3
Product
Apria Cpap Machine Rental
#1051183
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Fair warning! I started a CPAC machine rental program with Apria that supposedly would make the machine mine after 13 months. When I started the program I was under a particular Advantage insurance plan. Like many other people, at the end of the year I decided to...
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Anonymous
Anonymous

The exact thing happened to me. I was told the same thing--that I would own the machine. However, I also switched insurance companies, and was told that I would have to star...

Product
Apria Cpap Machine Rental
#1050073
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They called me to order supplies and since it was new insurance I had a 200.00 deductible.I had filled a few rx's at the pharmacy. I ordered some masks and a heated tube. The total was 178.15. I ordered them and the charged was cleared on my credit card on 02-23-17....
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1.0
Product
Apria Cpap Machine Rental
#1045284
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I have been consistently lied to by Apria Healthcare customer service when it comes to billing. On 4/11/17 I called to ask about a bill I received for CPAP supplies. The rep said that the claim had already gone through and that I owed $95 for a CPAP pillow mask. She...
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1.0
Product
Apria Cpap Machine Rental
I didn't like
  • Being lied to
  • Misinformed customer service reps
  • Customer service
#1032851
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