Product: Apria Cpap Machine Rental Clear all filters (62 of 62 reviews match)
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I ORDERED A CPAP MACHINE, THEN I GOT SICK WITH BRONCHITIS AND COULDNT USE IT.I WAS ON 2 MONTHS OF MEDS AND FINALLY IT WAS CLEARED UP. THE ORDERS FOR SUPPLIES WERE STOPPED. I HAVE BEEN OUT OF SUPPLIES FOR 2 MONTHS AND THEY WONT FIX THE WORDING IN MY ACCOUNT. I CALL THEM...
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3.3
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Apria Cpap Machine Rental
I didn't like
  • Staff
#1110749
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Since Monday morning, after my APAP machine blew up Sunday night, I have been in contact with Apria dozens of times (total of 90 calls at this point including Apria, CareCentrix who is even worse than Apria, and Florida Blue). Even though I have an email from Apria...
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Apria Cpap Machine Rental
I didn't like
  • Never calls back
  • Condascending attitude
  • Lies and broken commitments
#1095242
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Bills paid via the website do not get credited to your account and then you begin to get collection calls from Apria. I received my standard telephone reminder to order CPAP supplies and when I tried to order I was told I wasn't eligible to order any supplies. I then...
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1.8
Product
Apria Cpap Machine Rental
#1092090
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Apria - Oxygen Concentrator Maintenance

#1091373
1.5
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An appointment was scheduled rwo weejs ago by Apia to gave my oxygen concetrator, I waited all day today and no one showed up or called. When I Called to inquire about the appointnent, I was told it was never scheduled. Now, I am waitibg on the phone for 22 minutes already. APRIA SUCKS, THE WORSE CUSTOMER SERUCE IN THE WORLD!
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Apria - Can't sleep

#1086226
2.0
Details
Two Months without a mask (that broke in half)for my CPAP machine all because someone didn't sign the original prescription. For two years I've been enjoying good sleep till recently. If using a CPAP machine helps in preventing "DEATH" while someone is sleeping, why make it almost impossible to get accessories to keep the machine running well. Shame on you APRIA.
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Additional Fees
Billing Practices
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Apria - They sucks

#1067295
Mailed final paypayment for rental of CPAP machine. They claim that they have know record of it. They keep bills via email with due date of rental of CPAP machine. Let them keep sending them I refused to give them a penny more of money even if you could cut it half.
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Apria Cpap Machine Rental Review

#542938
The worst when it comes to customer service. I thought it was just my local branch but I see we all share in there sorryness. I can't get a return call about my CPAP machine not working, called on 10-3-14 at 9am and no response.
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Apria is the worst customer service company I ever dealt with in my life. No one returns calls, no one knows what is going on but Billing helped me today and I am thankful for that. Billing was able to get me the download date I needed, but after 20 attempts............
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Apria Cpap Machine Rental
#1085852
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i need oxgen at all times apria accepts my insurance for other supplies but will not for a portable oxgen the portable tanks will only give me 2hours since i need 6 liters , a portable consentrator would provide me with it , also its be plugged and to and outlet and...
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1.2
Product
Apria Cpap Machine Rental
#1071521
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6/30/2017 APRIA Healthcare uses offshore Customer service teams in the Philippines and in India. These teams are not trained properly and don't understand how to correct problems when Apria Healthcare makes mistakes. They act like robots. Their customer service...
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1.0
Product
Apria Cpap Machine Rental
I liked
  • Frustraion
  • Drivers polite and knowledgable
  • Frustration
#1068091
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First noticed small charges to credit card that were covered by insurance--inquiry to Apria they said did not have proper paperwork--took 2-3 months to fix with them. Had to get the charges reversed by CC company and block them from future charges---now they have...
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Anonymous
Anonymous

You are right on the $$. Apria is very cold-blooded and thoughtless. They do not 'assist' but rather 'insist' that you pay amounts that you do not owe!!!!

Product
Apria Cpap Machine Rental
#1065180
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The first response from Apria was balance due was from debt collection. Analyzed statements revealed duplicate payments for one month and actual unpaid statements did not have the proper months. My analyses was actually owed $44.00 vs 28.00. BXBS does not pay on some...
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Apria Cpap Machine Rental
#1057704
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The doctor then called Apria and ordered heated tubing for me. I was supposed to get this when I first got the CPAP machine, but I got regular non-heated tubing. Then they sent me heated tubing which does not fit my machine. The machine I have is on record. After many...
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2.0
Product
Apria Cpap Machine Rental
I didn't like
  • Dealing with idiots
  • Lots of wrong cpap supplies sent
  • Custermer sevice
#1055455
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I received a cpap machine in May '15.It was a rental that would be mine after 10 months during which my insurance company and i would both make monthly payments. They billed for 14 months. I received a refund for the overcharges in November '16. They started billing...
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2.3
Product
Apria Cpap Machine Rental
#1051183
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