Manufacturer: Apria Category: Cpap Machine Rentals Clear all filters (53 of 53 reviews match)
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First noticed small charges to credit card that were covered by insurance--inquiry to Apria they said did not have proper paperwork--took 2-3 months to fix with them. Had to get the charges reversed by CC company and block them from future charges---now they have...
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Apria Cpap Machine Rental
#1065180
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The first response from Apria was balance due was from debt collection. Analyzed statements revealed duplicate payments for one month and actual unpaid statements did not have the proper months. My analyses was actually owed $44.00 vs 28.00. BXBS does not pay on some...
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Apria Cpap Machine Rental
#1057704
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The doctor then called Apria and ordered heated tubing for me. I was supposed to get this when I first got the CPAP machine, but I got regular non-heated tubing. Then they sent me heated tubing which does not fit my machine. The machine I have is on record. After many...
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2.0
Product
Apria Cpap Machine Rental
I didn't like
  • Horrendious
  • Dealing with idiots
  • Return department has no clue
#1055455
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Apria Cpap Machine Rental Review

#542938
The worst when it comes to customer service. I thought it was just my local branch but I see we all share in there sorryness. I can't get a return call about my CPAP machine not working, called on 10-3-14 at 9am and no response.
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I received a cpap machine in May '15.It was a rental that would be mine after 10 months during which my insurance company and i would both make monthly payments. They billed for 14 months. I received a refund for the overcharges in November '16. They started billing...
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2.3
Product
Apria Cpap Machine Rental
#1051183
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Fair warning! I started a CPAC machine rental program with Apria that supposedly would make the machine mine after 13 months. When I started the program I was under a particular Advantage insurance plan. Like many other people, at the end of the year I decided to...
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Anonymous
Anonymous

The exact thing happened to me. I was told the same thing--that I would own the machine. However, I also switched insurance companies, and was told that I would have to star...

Product
Apria Cpap Machine Rental
#1050073
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They called me to order supplies and since it was new insurance I had a 200.00 deductible.I had filled a few rx's at the pharmacy. I ordered some masks and a heated tube. The total was 178.15. I ordered them and the charged was cleared on my credit card on 02-23-17....
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1.0
Product
Apria Cpap Machine Rental
#1045284
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I have been consistently lied to by Apria Healthcare customer service when it comes to billing. On 4/11/17 I called to ask about a bill I received for CPAP supplies. The rep said that the claim had already gone through and that I owed $95 for a CPAP pillow mask. She...
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1.0
Product
Apria Cpap Machine Rental
I didn't like
  • Money grubbing practices
  • Constant robo calls
  • Customer service
#1032851
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The hospital sent the orders for oxygen to Apria on Sat. My mom was released the following Monday. Icalled Apria to see where my moms oxygen was. I was told they had no orders from the hospital. I contacted hospital, so they faxed to Apria a 2nd time! I called Apria...
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1.0
Product
Apria Cpap Machine Rental
#1032680
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To all previous Kaiser customers, be wary of the tricky maneuvers from Apria. Health Span trumpasized Kaiser and left us high and dry. The first thing I did was inquire about my CPAP machine charges. I was told that if the new insurance accepted it they would submit...
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Apria Cpap Machine Rental
#1018500
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The mechanism on the ncentrator where the cannula is connected unlodged itself from the concentrator.I began placing calls at 6:00 P.M thru 1:00 A.M. We stayed up & waited..lThey never came. I must sleep,with Continuos Flow on 2. I never went to bed that night....
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Anonymous
Will

I stopped renting and bought my own

Anonymous
Harvey Latzman

Don't concern yourself with typing errors. My wife does not get a Master's degree in typing....Pity

1.3
Product
Apria Cpap Machine Rental
#1012495
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