I talked for 45 minutes with Dan Starck, the CEO, about a CPAP my wife has. He was intransigent about the matter. All that mattered to him was the bottom line, and I invited him to sue me and see what a judge might think about my argument. Medicare approved the CPAP last year, now has reneged on its monthly payments, and Apria is demanding that we either return the unit or pay about $500. I have notified my credit-card company to disapprove any charges from Apria. Starck reportedly makes $19 million a year. Send your complaints to him:
26220 Enterprise Court, Lake Forest, California 92630
Dan is lonely. He needs to hear from you.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Apria Cons: Way they do business, Customer service, Billing practices, Business practice.