Product: Apria Account Clear all filters (0 of 51 reviews match)
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Apria - Pissed consumer

I return supplies back in Oct. 2018 and they still keep billing me. I have talk to them and all they say is we will look into it. This is the wost company that I have ever have had the pleasuer to work with. They have no cosumer service and don't even try to call you back.]
1.5
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Apria Account
I didn't like
  • Cannot get a straight answer
  • Whole company
  • Unprofessional cust serv
#1423621
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First billing showed a past due balance which billing office could not explain. Told to just pay it. Requested copies of all invoices and billings (3x) and never provided. Never order anything. Turns out Doctor ordered not me. Still unable to produce original order....
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Product
Apria Account
#1413995
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Wasted 20 minutes on the phone with third world representative who finally figured out that I owed Apria (get ready) 59 CENTS! I had a first-time life experience writing a check for fifty nine cents. 2 weeks later they called again and I asked to be transferred to...
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2.5
Product
Apria Account
I didn't like
  • Call center - poor service do not use this company
#1368379
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Apria has been making increasingly large debits from my moms account. My mom had a stroke in August and came home early November. The skilled nursing facility set us up with Apria. We were renting a g tube feeding pump, a stand to hang the food and pump, and buying...
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1.4
Product
Apria Account
I didn't like
  • Condascending attitude
  • Unable to get what is needed
  • Customer service experience
#1163259
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So far Apria has,opened and charged me for (5) five accounts, which they keep billing me for. Apria,billing me for a bed i dont have. billing me for a wheelchair, and over for pads which i dont have..a d to which was to billed only once legally. I keep calling for a...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.1
Product
Apria Account
#1120095
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My Dr prescribed a travel wheelchair for me and my insurance sent me to Apria. My Dr faxed the script to them on 8/30/17. I was going on a short vacation starting 9/15 and called Apria to make sure I would get it by the 14th. Called every day that week and was told...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Account
I didn't like
  • Very bad customer service
#1110150
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0 star rating 6/29/2017 This is an email that I just sent to Apria via their 'CONTACT US' option. Apria has no care, concern, or consideration regarding their patients. The only thing that Apria's Corporate offices have any interest in is squeezing every last...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.3
Product
Apria Account
I liked
  • Local office and the svc provided
I didn't like
  • Customer service
  • Policies of upper level mgmt
  • Cust svc was ineffective ineffective
#1067957
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My insurance pays Apria through a third party payer, if there is a balance the payer bills me directly which is usually under a $100. I paid my third party payer the difference between what they collected from my insurance and what they had to pay Apria. My problem...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

2.8
Product
Apria Account
I liked
  • Diane who finally made sense of issue
  • Price and ease of ordering
I didn't like
  • Confusing billing
  • Billing without notification
  • Unknowledgeable sales reps
#1051943
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I received a bill from Apria Healthcare for $8.50. I the received a call from Apria Healthcare stating my account was overdue and collections were to follow. I called Apria's customer service line and explained to their rep I had not ordered any services or equipment...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

rollo2016
rollo2016

Perhaps the very first question you should ask or find out about is where a health insurer has it customer service provided from and if it is out of the US then immediately pi...

Product
Apria Account
#1038154
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My husband had to have oxygen for about a month.They left his account open until the hospital finally called to find out why they needed to prescribe oxygen for him again. We told them his oxygen and all the equipment was picked up over 6 months prior. I called them...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

es2017
es2017

this company would allow people to die

1.0
Product
Apria Account
I liked
  • Dissatisfied
I didn't like
  • Lying about services
  • Correspondence and telephone contacts were ignored
#1026299
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