Product: Apria Account Clear all filters (0 of 48 reviews match)
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Apria has been making increasingly large debits from my moms account. My mom had a stroke in August and came home early November. The skilled nursing facility set us up with Apria. We were renting a g tube feeding pump, a stand to hang the food and pump, and buying...
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1.4
Product
Apria Account
I didn't like
  • Customer service experience
  • Unable to get what is needed
  • Condascending attitude
#1163259
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So far Apria has,opened and charged me for (5) five accounts, which they keep billing me for. Apria,billing me for a bed i dont have. billing me for a wheelchair, and over for pads which i dont have..a d to which was to billed only once legally. I keep calling for a...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.1
Product
Apria Account
#1120095
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My Dr prescribed a travel wheelchair for me and my insurance sent me to Apria. My Dr faxed the script to them on 8/30/17. I was going on a short vacation starting 9/15 and called Apria to make sure I would get it by the 14th. Called every day that week and was told...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Account
I didn't like
  • Very bad customer service
#1110150
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0 star rating 6/29/2017 This is an email that I just sent to Apria via their 'CONTACT US' option. Apria has no care, concern, or consideration regarding their patients. The only thing that Apria's Corporate offices have any interest in is squeezing every last...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

1.3
Product
Apria Account
I liked
  • Local office and the svc provided
I didn't like
  • Policies of upper level mgmt
  • Cust svc was ineffective ineffective
  • Customer service
#1067957
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My insurance pays Apria through a third party payer, if there is a balance the payer bills me directly which is usually under a $100. I paid my third party payer the difference between what they collected from my insurance and what they had to pay Apria. My problem...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

2.8
Product
Apria Account
I liked
  • Price and ease of ordering
  • Diane who finally made sense of issue
I didn't like
  • Billing without notification
  • Unknowledgeable sales reps
  • Confusing billing
#1051943
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I received a bill from Apria Healthcare for $8.50. I the received a call from Apria Healthcare stating my account was overdue and collections were to follow. I called Apria's customer service line and explained to their rep I had not ordered any services or equipment...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

rollo2016
rollo2016

Perhaps the very first question you should ask or find out about is where a health insurer has it customer service provided from and if it is out of the US then immediately pi...

Product
Apria Account
#1038154
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My husband had to have oxygen for about a month.They left his account open until the hospital finally called to find out why they needed to prescribe oxygen for him again. We told them his oxygen and all the equipment was picked up over 6 months prior. I called them...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advise on how to deal with Apria Healthcare. Good Luck!

es2017
es2017

this company would allow people to die

1.0
Product
Apria Account
I liked
  • Dissatisfied
I didn't like
  • Correspondence and telephone contacts were ignored
  • Lying about services
#1026299
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Apria Account Review

The worst customer service ever use anyone but these people. I have been trying to set up an account with them for 4 months to get supplies, someone at Apria entered my wife's birthday wrong and they won't change it. So her records from the Doctors office doesn't match what they entered so we can't get supplies. So we are changing companies. And BTW these people are not articulate.
1.0
Details
Staff
Product
Apria Account
#1024608
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Apria Account Review

Have been paying my bill online for a less five years two months ago I was billed for july paided it throught i missed paying it this month I was billed for three month lookd at my online banking and show ed checks deposited to the right account there customers service is bad
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Apria Account
#915623
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This is by far the worst company EVER. When I first was forced to use them by my insurance company it took months to get the right equipment. Also, whatever you do DO NOT give them your bank account number, it is nearly impossible to remove it from their records. ...
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WildWeasel
WildWeasel

Please refer to my November 29th post entitled "Apria Complaints & Recommended Actions" for advice on how to deal with Apria Healthcare. Good Luck!

1.0
Product
Apria Account
I didn't like
  • Total ignorance of cust serv
  • Holding records hostage
  • Unhelpful employees
#789417
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