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Once I got through the menu options and put on hold (35 minutes), the person came on the line and immediately hung up. Called back - 25 more minutes hold time. Trying to get CPAP equipment sent to me. 3 different times, they had to verify my shipping address. A week...
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dan2466
dan2466

It took several "Teeth Pulling Sessions", but they finally did send all of the equipment. What a horrific experience!

1.5
I didn't like
  • Customer service
  • Business practice
  • Way they do business
#593647
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Resolved

My wife left hospital three days ago at 2 pm. Apria was to get us the new Trilogy Ventilator and portable toilet and wheel chair. Less than ½ after leaving the hospital their technician is calling to set up a time for the ventilator. I also mentioned the potty chair...
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2.3
#552325
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