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IT IS SUCH A MESS THAT I WOUND UP AND PAID THE BILL MYSELF, EVEN THOUGH I HAD MEDICARE AND UNITED HEALTHCARE SUPPLEMENT. THEY HAVE BILLED ME TWICE, AFTER THE BILL WAS PAID, AND STILL CONTINUE TO LEAVE MESSAGES THAT IT WILL BE TURNED OVER TO COLLECTIONS!!! THEY ALSO...
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#1051584
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Long story short. They are the worst. I complained to Medicare 3 times. Had to get them involved had a 3 way conservation with them about several matters. Took them over a year to straighten out the billing. If their was a problem they harass me, they never called the...
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#1051222
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I received a cpap machine in May '15. It was a rental that would be mine after 10 months during which my insurance company and i would both make monthly payments. They billed for 14 months. I received a refund for the overcharges in November '16. They started billing...
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2.3
#1051183
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Needed 2 Additional D Sized Refillable Tanks For A Week Review

Apria
#1048016
1.0
Transfered 6 times ,disconnected once ,on the phone for 1hr 15min to be told something different from the original conversation about availability of supplies. Guess I,ll miss my nephews graduation and dinner. Still no answer on defective tank.
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Short Review for May 08, 2017, Pc_payment

Apria
#1044475
1.0
They tell me I don't owe anything but keep taking money from my bank account. They say they are not taking money from my account but they obviously are. !!! Customer service was rude also...stay away from this company !!!!!
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Apria Oxygen Concentrators Prescription Refill Review

Apria
#1040250
Thats all they day wait 2 eeeks its been more i been waitting 1 yr
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Apria Delivery Service Review

Apria
#1030146
1.9
I expected a delivery they id not show or call. Today I get an automated call they r delivering today. Well I will not be home. I called in and they can mot come out till next week. I have had nothing but issues with this.
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A month ago we ordered CPAP supplies, as we have done for 6 years. The only difference is our insurance an advantage plan was no longer available in our area so we went with regular Medicare with a supplement. Apria contacted us and said we needed another face to face...
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1.7
I didn't like
  • Poor service apparent lack of care
  • Customer service experience
  • Customer service
#1051002
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Fair warning! I started a CPAC machine rental program with Apria that supposedly would make the machine mine after 13 months. When I started the program I was under a particular Advantage insurance plan. Like many other people, at the end of the year I decided to...
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#1050073
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Apria has been supplying oxygen for my wife for the past several years as part of our Kaiser Permanente coverage. It took a number of months to get the deliveries scheduled properly and on time as requested. However, I have just spent the last 3 days, multiple phone...
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#1049507
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They called me to order supplies and since it was new insurance I had a 200.00 deductible. I had filled a few rx's at the pharmacy. I ordered some masks and a heated tube. The total was 178.15. I ordered them and the charged was cleared on my credit card on 02-23-17....
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1.0
#1045284
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I received a bi-pap machine from this sorry company in Sept. of 2013 under United Healthcare. this plan was dropped at the end of the year and I had to find a new plan. I went with Piedmont Wellstar in Jan. 2014. After being with them for a year I started inquiring as...
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2.0
I didn't like
  • Apria customer service lacking
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The last time I tried to place an order, about two months ago, I was informed that Apria was no longer my supplier due to my relocation to Maryland. I was given the name of a new supplier and I started ordering my CPAP supplies from them. I thought my name would be...
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#1044071
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I ordered a Walker thru my drs office, the Dr was told I wud receive it the same day it was ordered. When I didn't hear from them I called & they said they only deliver same day if it is a hospital discharge, something they never mentioned to the dr, & it wud take 7-10...
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1.0
#1042043
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