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Apria

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39 complaints

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Apria Healthcare provides a full range of services for home health care. The company is the leading supplier in America of the integrated house products and health care services. The company provides the following services: home infusion therapy, home respiratory therapy, and home medical equipment services. Apria operates a network of more than 504 locations throughout the United States. The company is licensed by the Joint Commission on Accreditation of Healthcare Organizations. It provides repeated options for oxygen systems, and services to patients with a variety of conditions, like asthma, obstructive sleep apnea and COPD. Apria also specializes in diabetes testing equipment and in home-delivered infusion drug therapies including hydration, antibiotics, otal parenteral nutrition, enteral nutrition etc. Please try to contact Apria Customer Service directly prior to posting any complaints on this site.

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Apria Reviews

T.D. Tay...
Apria - Dishonest Billing & No Service After Purchase

On 12/30/2010 I purchased, not leased a BiPAP machine from Apria Healthcare, in Lowell, Arkansas. I was told by two different people, at the facility, that my BiPAP would cost me a...

#291500
Jan 24, 2012
31

HumanaAl...
Apria - Pissed@alieanatedconsumer!

Apria Health Care is a Medicare robber with CEO`"Liar`s"!On 9/1/11 my HMO told me to use Apria Health care of Baton Rouge La. for my DME supplies only. I changed to Apria 2 m...

#290489
Jan 20, 2012
62

Anonymous
Apria Does not live up to mission statement.

I received bad equipment to my home on Nov 7th and told the tech that delivered it stinks like dirty dogs. He did not offer to exchange any thing and left. I complained to the bran...

#288311
Jan 11, 2012
110

Mojoman221
Apria Healthcare

I wanted to order equipment for my CPAP machine from Apria --- which, of course, is the only provider available my my insurer --- before the end of the year so that I wouldn't...

#284854
Dec 29, 2011
207

Drewkeeper
Apria - Run from their building or website, NOW

I chose Apria because of the location and they were on my approved businesses for my CPAP machine. I have been trying to work with them for over a year now. I can finally leave sin...

#282259
Dec 17, 2011
262

Windows
Apria - Overbilling

I went to Apria for a CPAP machine. I insisted they call my insurance company and determine exactly what my portion of the machine would be. I was told my total cost would be a cer...

#280316
Dec 09, 2011
266

Anonymous
Apria and how they fudge the paperwork

When my husband retired my insurance changed and I notified Apria that Medicare was now my primary insurance. I gave them all the information and numbers. About six months later I ...

#275897
Nov 18, 2011
341

Anonymous
Apria Healthcare Poor Costumer Service

Rented portable oxygen concentrator and six batteries from Apria for a trip to see relatives. Had to turn in equipment to closest Apria office until my return home. On a previous t...

#275889
Nov 18, 2011
347

Pokeyjoe
Apria - Poor Billing and Customer Service

We had to order oxygen and a wheelchair prior to my mother's dischare from a nursing home. We were billed our %20 for the equipment and they also billed Medicare. They posted...

#275143
Nov 15, 2011
259

Grendel
Apria - Coram Infusion Company breaks labor laws!

I worked for Apria/Coram Infusion as an RN. Coram is responsible for breaking MANY labor laws including not paying employees for the actual hours worked. I was shorted an average...

#270370
Oct 25, 2011
327

Robobor49
I hate Apria

Apria Healthcare, Inc. has the worst customer service of just about any company I've dealt with. They tell you they will do things like call-backs, adjustments, tests, and bil...

#267217
Oct 10, 2011
393

Anonymous
Apria - Ignored complaint re. confidential information

When Apria purchased Praxair's home oxygen service they instituted a policy of including medicare i.d. numbers (same as social security number) on all delivery documents. I co...

#264999
Sep 29, 2011
341

Anonymous
Apria robbed me and my insurance company

I had to return CPAP equipment to the Local Merrillville Branch, all of a sudden no one knows where it is, they refuse to issue a refund to me or my insurance company and tell me i...

#255964
Aug 17, 2011
449

Anonymous
Apria does not care about patients' health.

Apria has had an order to make corrections on a BiPap machine for more than a month. Every call is sent to someone else but nothing gets done. BiPap machines are used to save liv...

#254834
Aug 11, 2011
551

Anonymou...
Apria Healthcare Is The Worst

If I could give Apria HeathCare a zero, I would do so for the following reasons: 1. I paid Apria in good faith for services provided, and they never billed my insurance compa...

#253369
Aug 04, 2011
616

Dougpc1
Apria - Very poor billing practices, customer relations

I received CPAP supplies and services in August 2009. At the time of service, I was required to make a payment for my estimated cost after insurance paid. Then, APRIA did not com...

#253349
Aug 04, 2011
387

Gator3
Apria - One Fouled Up Company

Apria bought out my employer, Apria came in telling everyone one how great the future would be. The bottom line is as follows. Piss pour management. Managers with no back bone. Man...

#242700
Jun 11, 2011
743

Pattichat
Apria is impossible to deal with.

My billing is wrong and no one will fix it. My equipment hasn't been checked in 2 years. They tell me they are coming but never do. Their automated phone calls are annoying as ...

#240016
May 27, 2011
528

Edwin in...
Possible Class Action Against Apria

A class action suit is being contemplated toward Apria regarding its neglect of CPAP/respiratory therapy patients. If you are interested in exploring this possibility,...

#239745
May 26, 2011
557

Sleepy717
Apria cannot seem to deliver!

My husband is on oxygen 24/7 and has been in need of another "back up unit" as his is empty. These "back up units" are in case of a power outage or an emergency. He has had it for ...

#237595
May 14, 2011
532

Mmoore19...
Apria is the WORST

I'm still waiting for someone to contact me. On another note, yesterday when the Apria guy came to bring my wife's supplements, ( the correct kind this time ), instea...

#236157
May 06, 2011
504

Anonymous
Apria - These people can not get it correct.

Apria sure does want there money but to get the order correct is some problem. My husband has had nothing but problems getting his mask correct they bill us wrong send the mask to ...

#235749
May 04, 2011
262

Anonymous
Apria - Automated phone calls

My wife is an apria customer. she uses a cpap machine. We owe no balance. We have repeatedly received the automated call saying our credit card for service payment is expired or no...

#229363
Mar 28, 2011
638

Kjb386
Apria - Billing issues and non responsive customer service

Apria is the worst! My husband is a home oxygen patient. After years of poor customer service we finally changed companies. When we first started service with them we needed portab...

#222051
Feb 16, 2011
878

Seamore28
Apria - Said they filed the Insurance

I had surgery in Oct 2010 for which I needed a walker to use at home. Apria Healthcare provided me with one. The first part of Dec. 2010 I received a bill for the walker. ...

#217891
Jan 24, 2011
518

Hoseman
Apria - No service after the sale

I have tried to secure replacement cpap equipment and have found a whole division of apria incompetence. All they are interested in is who is your insurance. I am a cash paying c...

#216799
Jan 17, 2011
471

Anonymous
Apria's 888 phone Nos

This company is very client unfriendly, they call you on either a blocked phone number or from an 888 toll free with their name appear. I missed several call about my appointment ...

#202204
Oct 11, 2010
406

Silver fox
No Apria emergency service

I had oxygen concentrator and a large tank delivered to my out of town address. The first night, the concentrator broke down and I turned to the large tank. This tank lasted for ...

#197133
Sep 05, 2010
864

Anonymous
Apria - Age and Experience Discrimnation

I applied for a per diem respiratory therapist job with Apria. I have 15 years as a therapist 8 of those yrs as a respiratory therapist for another local company. I received an e...

#196873
Sep 02, 2010
565

Anonymous
Apria - Age and Experience Discrimnation

I applied for a per diem respiratory therapist job with Apria. I have 15 years as a therapist 8 of those yrs as a respiratory therapist for another local company. I received an e...

#196871
Sep 02, 2010
472
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