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  • Customers like
    • Individual reps were polite 7
    • Drivers polite and knowledgable 6
    • Fresh lies told by representatives 5
  • Customers don't like
    • Customer service 34
    • Way they do business 28
    • Terrible customer service 23

I have asthma induced COPD (and am currently in the middle of one of the worst asthma attacks I have had to date), and have been actively trying to purchase a new nebulizer cup from Apria Healthcare since March 23, 2016. History: On March 23, 2016 while using my PARI PRONEB Ultra Nebulizer, I noticed that the "Replace NEB Cup" sticker had changed color (indicating that the nebulizer cup needed to be replaced). I called Apria Healthcare... Read more

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Incompetent +rude + dumb = Apria Worst customer service I have ever encountered, they hang up on you, place you on hold forever, send you to collections even tho it has been paid. Customer service is non existent. Pleas find another medical equipment company if at all possible. Or you are asking for a constant headache from these clowns. Incompetent +rude + dumb = Apria Worst customer service I have ever encountered, they hang up on you, place... Read more

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First of all I took a Cpap machine that I already owned in to our local Apria Healthcare in Lafayette, Indiana to be repaired.They lost my machine, after 6 months of trying to find out where it was, they found it, but refused to fix it. So I was forced to get a new machine after meeting my insurance deductible. I was told there would be a charge of $11 per month for 10 months, a total of $110.00. They insisted on a credit card to charge it to... Read more

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First of all I took a Cpap machine that I already owned in to our local Apria Healthcare in Lafayette, Indiana to be repaired.They lost my machine, after 6 months of trying to find out where it was, they found it, but refused to fix it. So I was forced to get a new machine after meeting my insurance deductible. I was told there would be a charge of $11 per month for 10 months, a total of $110.00. They insisted on a credit card to charge it to... Read more

Was this review helpful? 0 1

First of all I took a Cpap machine that I already owned in to our local Apria Healthcare in Lafayette, Indiana to be repaired.They lost my machine, after 6 months of trying to find out where it was, they found it, but refused to fix it. So I was forced to get a new machine after meeting my insurance deductible. I was told there would be a charge of $11 per month for 10 months, a total of $110.00. They insisted on a credit card to charge it to... Read more

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This company needs to be investigated. I have the same story as so many others. Phone runaround and disconnections, lack of communication, equipment promised and not delivered. How are they still in business? We are talking about critical medical equipment, not cleaning products. My son is still in the hospital because of Apria. We were about to head home from the hospital and I decided to call them just to make sure they were delivering the... Read more

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If I could give them a -10, I would! my wife had surgery and needed a wheelchair. The first one came and the foot supports were broken. so they had to order another one. It turned out that we needed a reclining wheel chair, which took forever to receive, which is understandable since they are not too common. When THAT wheelchair came, the foot supports were wrong, and again they had to order new ones. by the time these ones arrived, we no longer... Read more

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Started in November of 2015 and it is now May 1 2016 and still no machine. Same response of 3-5 business days, with every 45 min. phone call to them. They called me on April 12 2016 to pick-up. Would not release machine once I got there. Gave me one reason gave the police officer I called a second reason. My current machine is turning off at night. leaving me with a chance to die in my sleep from sleep apnea and i'm have medical issue with... Read more

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I use a CPAP machine and have been having issues with it. My doctor keeps telling me to call Apria. I have 12 times. I keep hearing that they will have a respiratory therapist call me back and it has never happened. Now I have my insurance telling me that they are going to charge me for the machine since I'm having trouble and my hours haven't added up to what they look for. What the *** Apria? Now I will be out the money and I am still not... Read more

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  • From mobile
  • Apria
  • Apr 28
  • #837622

I AM GOING TO HAVE CAR INSURANCE SOMEDAY NEAR FUTURE, BUT I HAVEN'T LOOKED YET,HAVEN'T GOTTEN MY FIRST CAR YET,I HAD LCN INSURANCE EXPRESS CALL ME,I TELL THEM I DON'T HAVE A CAR YET,IM 18 I HAVE HAD THEM TELL ME I SIGNED UP ONLINE AND I DIDN'T!!THEN YELL AT ME, WELL BUY ONE!!!!! I KNOW LCN NOT EVER!!!! GETTING MY BUSINESS!!!!! COULDN'T BELIEVE IT?????????????? Add comment

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