1.5
  • Customer service2 votes
  • Terrible customer service1 votes
Is this your company?
Please check our
business solutions

  • 2 days ago
  • Health Insurance
  • Escondido, California
  • Cpap Machine
  • 18
  • REVIEW RATING 4/5

read the letter prior to mine. my experience has been the same. our therapists have even called you! The on call nurse has called you...and i have lost count of the times i called you and the amount of time i was on hold. last week a supervisor promised she would call back. This is a serious issue. This could result in a loss of life. My husband, Michael Johnson, needs oxygen to leave the... Read more

Was this review helpful? 1 0

  • Dec 16
  • Health Insurance
  • Granger, Indiana
  • Cpap Machine
  • 32
  • REVIEW RATING 3/5

I can honestly say, forget trying to get through to anyone, and if you do, they are very disorganized! I was given a c-pap machine with the nasal pillows for the breathing apparatus, I informed the lady who instructed me on how to use it, that I wore the half mask which just covers the nose at the sleep lab, she told me that since she already opened it, for me to try it, and if I didn't like it,... Read more

Was this review helpful? 0 0

  • Dec 16
  • Hospitals, Clinics and Medical Centers, Doctors
  • Seattle, Washington
  • Cpap Machine
  • 25
  • REVIEW RATING 5/5
Video
1 of 7

Below is a letter I sent to Apria on 10/21/14. They replied in November and said only that I am "having challenges" because they changed the CPAP ordering process. The letter included "I apologize for the incomplete that you received from the branch." "Incomplete" what? response, service? They don't even proofread their correspondence. I e-mailed The Blackstone Group, which owns Apria, today... Read more

Was this review helpful? 0 0
  • From mobile
  • Apria
  • Dec 14
  • by anonymous
  • #569710

Apria some how got my mothers bank account and took money for my bill! 365 dollars.she has never done buisness with apria. Add comment

  • Dec 11
  • Health Insurance
  • Los Ranchos De Albuquerque, New Mexico
  • Cpap Machine
  • 46
  • REVIEW RATING 4/5

My husband was prescribed a C-Pap in August and we went directly from Dr.'s office yo the closest Apria and expected to go home with a unit. We were told the paperwork had to be reviewed and go through their procedures before he found get his unit. We left frustrated. After several calls ( taking forever to get through yo a human being) it was a month later before he CA's called to come in for... Read more

Was this review helpful? 0 0
  • From mobile
  • Apria
  • Dec 10
  • by anonymous
  • #568331

Very poor customer service. I switch to lincare very happy I did Add comment

  • Dec 05
  • Health Insurance
  • Boston, Massachusetts
  • Billing Department
  • 74
  • REVIEW RATING 5/5

My mother who was hospitalized at Beth Israel in Boston for an extended period of time but was about to be released. A representative from Apria Healthcare, came to her room with a Nebulizer per her doctors’ request. She indicated that in order to release the equipment, she needed a credit card and that there would be no charges placed against the card. I expressed concern about releasing credit... Read more

Was this review helpful? 2 0

  • Nov 25
  • Hospitals, Clinics and Medical Centers, Doctors
  • West Columbia, South Carolina
  • Supplies
  • 124
  • REVIEW RATING 4/5

I have been a customer of Apria for many years. While visiting the doctor, he asked me if I needed supplies, I replied with a "no". I made the mistake some time back of signing a form which allowed them to charge me for supplies, a form of deductible payment. After reviewing our debit account, we found a charge that we didn't recognize and contacted our bank. The charge was from Apria. I... Read more

Was this review helpful? 0 0

  • Nov 21
  • Health Insurance
  • Naples, Florida
  • Cpap Supplies
  • 91
  • REVIEW RATING 5/5

The following is the letter I sent to APRIA...I have been a customer of yours for over ten years. Up until this last year, I was a happy camper. I don't know what has happened to you over the last six months, but your systems for reorder of recurring supplies are in disarray and your staff appear to be untrained or uninformed about how to handle the new procedures. They are unwilling or unable to... Read more

Was this review helpful? 1 0

  • Nov 14
  • Health Insurance
  • Nashville, Tennessee
  • Oxygen
  • 103
  • REVIEW RATING 4/5

We have had the frustration of dealing with apria for about 3 years. They have always been a pain, but for most of that time, through persistence on our part, we could eventually contact the office in Nashville, TN. and speak to someone who would at least try to solve our problem. The company has systematically eliminated that possibility, making it impossible to get the supplies my Wife needs.... Read more

Was this review helpful? 0 0

More results for "apria"

Product Results

Tag Results

Company Results

 
×
You are reading about Apria.
Filing a new complaint about
×